Not close to city
07/04/2019 SusanTorgerson, Seattle, WA
Nice people, nice breakfast, small but adequate nordic furnished room. Way too far, in my opinion from the tourist areas of the city: a ten minute tram ride and 7 minute walk past the end of the metro... more
Nice people, nice breakfast, small but adequate nordic furnished room. Way too far, in my opinion from the tourist areas of the city: a ten minute tram ride and 7 minute walk past the end of the metro subway! Our agent got it as part of a Delta airlines deal and looking on a map, it's difficult to assess how far it is from the city until you get there. As previous reviews noted: no AC, but this is common in scandinavian hotels. No matter how low I turned down the heat, it was too hot to sleep (in April weather of 40 F). The window opened, but since it's in an industrial area, there is truck noise all night long. less
CapitalHotelSWE, Reception at Best Western Capital Hotel, responded to this review
Thank you for taking the time to write a review on your stay with us. Your feedback is highly appreciated.
We are aware that our location as you mention might come with a few challenges. Although there are many ways of transportation from nearby the hotel to the city center, there is for an example a bus leaving from just outside the entrance of the hotel.
I am however glad to hear that you were well taken care of by the staff and enjoyed our hotel breakfast.
Lastly, I want to again thank you for speaking your mind, to help us to deliver a superior experience for you and other guests in the future.
Daniel Arnoldsson, Front Desk.