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Best Western Capistrano Inn

AAA - 2 Diamond

Rooms & Rates

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The Best Western Capistrano Inn- The Swallows Resting Place.

Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the Best Western Capistrano Inn makes it easy to enjoy the areas many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knotts Berry Farm, Soak City Water Park, Disneyland, California Adventure and SeaWorld this property offers the location at an affordable rate.

Mission San Juan Capistrano various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and were committed to making you feel welcomed and comfortable. Business guests of the Best Western Capistrano Inn will also appreciate this hotels close proximity to area businesses including Costco Wholesale, Wal-Mart, Quest Diagnostics, Mission Viejo Hospital, The Shops at Mission Viejo and many more. Book your Best Western Capistrano Inn room today! Enjoy your stay with us.

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Location

27174 Ortega Highway
San Juan Capistrano
California
92675-2702
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 92675-2702

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Address
27174 Ortega Highway
San Juan Capistrano
California
92675-2702
United States


What's nearby?

Recreation

  • 4.00 mile(s) from Capistrano Beach

  • 5.00 mile(s) from Dana Point

  • 10.00 mile(s) from Laguna Beach

  • 23.00 mile(s) from Newport Beach

  • 26.00 mile(s) from Catalina Island

  • 29.00 mile(s) from Anaheim

  • 33.00 mile(s) from Carlsbad

  • 35.00 mile(s) from Lake Elsinore

  • 54.00 mile(s) from Los Angeles

  • 63.00 mile(s) from Universal City

  • 66.00 mile(s) from San Diego

  • 85.00 mile(s) from Mexico

  • 2.00 mile(s) from Fluid Master

  • 3.00 mile(s) from Costco Wholesale

  • 3.00 mile(s) from Endevco

  • 4.00 mile(s) from Action Sports Group

  • 4.00 mile(s) from Saddleback College




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 353 traveller reviews
Rating: 5 113
Rating: 4 124
Rating: 3 62
Rating: 2 30
Rating: 1 24
Rating

Bw

17/09/2017 andytT5111LO, Encinitas, California

Everything was great. A little hard to find but easily Lyft availability the rooms are clean. The front desk helped us with early check in everything went smoothly. Would definitely recommend this hot... more

Rating

Clean, Up-to-Date, Welcoming

13/09/2017 gtrachel2017, Pasadena, California

The San Juan Capistrano Best Western is a very nice little hotel. The rooms are quiet, up-to-date, don't have any bizarre decor going on. It's close to everything you want to do, assuming you're drivi... more

Rating

Better than most Best Westerns

06/09/2017 limeyferg, Brit in NC

Stayed two nights around Labor Day. Hotel is a converted Motel with two storeys and entrance from the outside of each room. The rooms were clean and well provisioned. Front desk staff were excellent. ... more

Rating

BUGS/TERMITES IN ROOM

05/09/2017 941jorgeu, Diamond Bar, United States

Reported BUGS in our room to staff members and managers on two out of the three nights all they were able to do was adjust my final invoice by $90... slap on the face for me and my family. Hope manage... more

Owner Response
Robert G, General Manager at Best Western Capistrano Inn, responded to this review
We will continue to care for and serve our guests and use all feedback for improvement purposes. We value honesty and wish only to eliminate any indifference if such occurs. Unfortunately on Saturday evening when the report came in, the hotel was sold out, not having an alternative room to move to. Sunday morning we provided you that alternative room. After required investigation of the guest room from the report, no insects were discovered and the report was cleared, the room was serviced and sold that evening. The insect you did provide us was either an Agromyzidae or a Xylophagidae fly. If bedbugs or flees are ever discovered, hotels have required procedures to exterminate. On Monday morning "Labor Day" at checkout Guest Services Manager Amber discounted 2 of the room charges, as you mentioned. She let you know the General Manager would be in tomorrow and that he would contact you. We spoke Tuesday morning, I appreciated your time and I was more than happy to offer and email you a complimentary night voucher for your inconvenience. Because the BW Capistrano Inn is an exterior corridor hotel, flying insects can gain access if not closely monitored by staff and guests. Not leaving guest room doors open for any extended period is a weekly mention in employee meetings. In closing the severity of the report did not match with the hotel giving you everything you demanded, "2 free nights!" We will always try our best and we look forward to welcoming, serving and again caring for our next guest. Sincerely, Robert Grether -General Manager
Rating

A great getaway!

02/09/2017 jerry d, hunt. beach ca.

We've been coming here for 25 years and have never been let down! The rooms are always clean and Robert Qrether and his staff are great! Complimentary hot breakfast served every morning and the pool... more