Best Western Cape Suites Hotel

Corner De Villiers & Constitution Street, Zonnebloem, Cape Town, 8001, South Africa
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Best Western Cape Suites Hotel

The Best Western Cape Suites Hotel is conveniently located, only a few minutes from the famous V&A Waterfront, Cape Town CBD, museums, heritage sites, shops and beaches. Snug, at the foot of Table Mountain, our sixty-unit Apart-Hotel consists of full show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
Corner De Villiers & Constitution Street, Zonnebloem, Cape Town, 8001, South Africa

Reviews of Best Western Cape Suites Hotel

Traveller Overview:
3.5 Rating: 487 reviews
Excellent 32%
Very Good 31%
Average 19%
Poor 8%
Terrible 8%
Rating

Samsodien-8691, wrote review 27/08/2020

Ms

Thank you very much to the Best Western Team Hotels & SUITES for the peaceful and pleasant night away from home.from making my reservation with Ashley friendly and convincing 5 Star service guy reconf... more

Rating

Glen S, wrote review 12/03/2020

Standards are falling fast. noisy guests, no back up power, bad wifi

I stayed at this hotel from 11/03/2020 to 13/03/2020. I havent slept all of last night due to excessively noisy Argentinian tourists right next door. They could be heard screaming and shouting all nig... more

Owner Response
General_Manager1806, General Manager at Best Western Cape Suites Hotel, responded to this review
Dear Glen S, Thank you very much for taking the time to review us. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Best Western Cape Suites Hotel is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. Your feedback is imperative for us to ensure whether or not we are meeting and exceeding our guests' expectations. We need to know when we have done right, but more importantly, when we have done wrong! Your feedback has therefore been truly invaluable to us. Should you require any further assistance from our side, please do not hesitate to contact me personally. Yours sincerely, Wesley Swartz General Manager
Rating

Worldtraveler9230, wrote review 05/03/2020

Very impressed and for a good price.

We stay here 4 nights and loved it. The hotel came with two pools and they served breakfast everyday. It was your average simple breakfast, it had many different choices and enough to fill you up. It ... more

Rating

Susanne412, wrote review 28/02/2020

Spacious appartements

The hotel is easy to reach, has good parking and spacious appartements. The appartements are clean, well equipped and have free wifi. The staff was very friendly except for the female chef. The rooms ... more

Rating

CarlLagerFilled, wrote review 10/02/2020

Clean and comfortable

Firstly, these rooms are not suites, they are apartments. They are pretty well equipped and the housekeeping is excellent, rooms are cleaned daily including new towels and bedding every day. There a... more