Best Western Cape Suites Hotel

Corner De Villiers & Constitution Street, Zonnebloem, Cape Town, 8001, South Africa
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Best Western Cape Suites Hotel

The Best Western Cape Suites Hotel is conveniently located, only a few minutes from the famous V&A Waterfront, Cape Town CBD, museums, heritage sites, shops and beaches. Snug, at the foot of Table Mountain, our sixty-unit Apart-Hotel consists of full show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
Corner De Villiers & Constitution Street, Zonnebloem, Cape Town, 8001, South Africa

Reviews of Best Western Cape Suites Hotel

Traveller Overview:
3.5 Rating: 497 reviews
Excellent 33%
Very Good 31%
Average 18%
Poor 8%
Terrible 8%
Rating

Samsodien-8691, wrote review 20/01/2021

Ms G Samsodien

Yet another wonderful experience as always. Coming into a fresh clean spacious room with natural sunlight.enjoy my balcony always. Thank you to the team for always making my stay easy, relaxed and com... more

Rating

farisalgorani, wrote review 13/12/2020

Noisy

No real room services and very noisy. staff were trying to help, but its not possible. May be from the university students next to the hotel. would never recommend this stay to any one. can be muc... more

Owner Response
Heidi Opperman, Owner at Best Western Cape Suites Hotel, responded to this review
Dear farisalgorani, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly - gm@capesuites.co.za. Sincerely, Wesley Swartz General Manager Best Western Cape Suites Hotel
Rating

amyhalck, wrote review 02/12/2020

Work trip

The Best Western Cape Suits staff are so friendly and accommodating. They definitely know what their customers want to make their stay as enjoyable as can be. Even through it is a difficult time with ... more

Owner Response
Heidi Opperman, Owner at Best Western Cape Suites Hotel, responded to this review
Dear amyhalck, Thank you for your lovely five star review. We were delighted to read that you thoroughly enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments with regards to our friendly staff, great food and shuttle service. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming you back to Cape Town and the Best Western Cape Suites Hotel again soon. With every good wish, Wesley Swartz General Manager
Rating

Mandy2202, wrote review 09/11/2020

Best Birthday celebration stay 10/10

"From the moment we checked-in the staff were exceptional, very accommodating & efficient. Our room was found to be comfortable & the amenities of great value. Observed all COVID-19 protocols being ... more

Owner Response
Heidi Opperman, Owner at Best Western Cape Suites Hotel, responded to this review
Dear Mandy2202, Thank you for your lovely five star review. We were delighted to read that you thoroughly enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments with regards to our exceptional staff and comfortable room. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming you back to Cape Town and the Best Western Cape Suites Hotel again soon. With every good wish, Wesley Swartz General Manager
Rating

Lady_J89, wrote review 06/10/2020

Centrally located

Greeted with smiles and excitement as we entered the doors at the hotel. Clean rooms, amazing breakfast and the pool superb. Thank you Theresa and staff for a delightful stay. Highly appreciate your e... more