04/12/2016 Kileleshwa, Nyeri, Kenya
We booked a one bed apartment via booking.com, for two adults and one child. The apartment on the second floor. It was clean and of a reasonable size. Furnishing and kitchen equipment was basic, but a... more
We booked a one bed apartment via booking.com, for two adults and one child. The apartment on the second floor. It was clean and of a reasonable size. Furnishing and kitchen equipment was basic, but all there. Coffee/tea/'milk' is provided. There was an aircon unit in the living room, which kept this room nice and cool, but struggled to cool the bedroom.
Free wifi is available. You have to obtain a password from reception, which wasn't immediately obvious, so it's easy to end up paying.
We had a partial view across the city, which was particularly good at night.
The breakfast was self service buffet, with an excellent spread of fruits, cereals, breads, cakes and cooked breakfast items. All fresh and very tasty. The breakfasts kept us going for most of the day! I heard one long stay guest commenting that the variety of foods never alters, which was frustrating for him. It's great for a short stay though.
The staff were exceptionally friendly and welcoming and really went out of their way to be as helpful as possible, including allowing us to take breakfast to the room, provision of a local adapter plug, for example. We used Best Western's minibus service to pick us up from the airport, take us to/from the waterfront and to pick our hire car. The service was prompt and well driven. If double booked, the hotel arrange a taxi, charged to them.
The Cape Suites Hotel isn't particularly close to any shops. However there is a pub; JC's, which served delicious food. One of the entrances to JC's is directly from the Cape Suites Hotel compound.
I would definitely stay again. less
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review
We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel.
We value all our guests' comments as these assist us greatly in improving our products and services.
Thank you for sharing your experience. We hope to welcome you back soon.