Best Western Cape Cod Hotel

1470 Iyannough Road, Hyannis, Massachusetts, 02601-1835, United States
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Best Western Cape Cod Hotel

The Best Western Cape Cod Hotel in Hyannis lets you relax and focus on the people and experiences you came for. Were conveniently located near the Hyannis Harbor, Kalmus Beach and the Steamship Authority ferries. You will find plenty of other local show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1470 Iyannough Road, Hyannis, Massachusetts, 02601-1835, United States

Reviews of Best Western Cape Cod Hotel

Traveller Overview:
4.0 Rating: 362 reviews
Excellent 52%
Very Good 19%
Average 10%
Poor 6%
Terrible 10%
Rating

scottaR3715HL, wrote review 14/11/2020

peaceful

The hotel was clean and very friendly. My room was comfortable. I was very happy.I asked to change rooms because of a smoking couple outside most of the first night....they did it with no issues at al... more

Rating

hassedw8, wrote review 03/11/2020

Best Western Hyannis Stay

Decided to stay at Best Western In Hyannis on our recent trip to Cape Cod to visit family. I was pleasantly surprised when we arrived. The room was extremely clean and well set up. The staff was very ... more

Rating

jbruckh22, wrote review 20/10/2020

Find Another Hotel!!!

My family and I stayed here back in September. We stayed here because they accepted dogs. My husband and I are both Health Care workers and were looking forward to a few days away. When we arrived we ... more

Rating

tammywO133YH, wrote review 15/10/2020

Staff not wearing PPE and ROOM was DIRTY

UPDQATQE: The hotel general manager just called to bribe me into deleting my review. He would compensate me for deleting it. Repeatedly threatened to sue me for it with his "Corporate lawyers". After... more

Owner Response
Jay P, General Manager at Best Western Cape Cod Hotel, responded to this review
First of all from Best Western Cape Cod no one had called you and threatened to remove the review. Get your facts right, you stayed at many hotel and make sure to get your information right. do not LIE when you right review. another LIE from you is that no one was wearing FACE MASK, we had one staff member who has SEVERE ASTHMA, and by the GOVERNMENT REGULATIONS, any individual who has HEALTH ISSUE, does not requite to wear a FACE MASK. We do make sure that he gets regularly tested for COVID. We do have all the paperwork for proof. You have dropped you CAR KEY inside ELEVATOR SHAFT, again not a hotels FAULT. We have called elevator company right away and they have advised us that associate will be at hotel first thing in the morning, and it was after 10:30 PM. You were not going anywhere that late, because you had booked stay with us. We do know that. I had confirmed with my two staff members and other hotel guest that you were very RUDE and RACIST towards my AFRICAN AMERICAN employee. You used F...... WORD and cursed her out while she was trying to help you. You also said F...... BLACK LIVES DOES NOT MATTER and all other bad words you have to say to her. This is totally no right behavior from you, we tried our best to help you in that situations. We have INSPECTED the rooms before we are given you the key and there was no ISSUE with room. There was COFFEE or SODA stain were there when you left, and we know that you had your son stayed in the room as well so you should ask him about spilling drink on HOTEL PHONE. Do not Blame hotel for everything. I wanted to make sure other Guest know about the whole incidents. Hope you find HAPPINESS in your life and MAY GOD BLESS you. You are never ever invited in out hotel anymore and you name will be in DO NOT RENT LIST.
Rating

Indibarros, wrote review 14/10/2020

Ok stay, was expecting more

I spent 4 nights at the Best Western. Hotel is in a good location with plenty of parking. Breakfast was good but has to be grab and go. I brought my emotional support animal and was told I was still b... more