The hotel appears clean and neat from the outside, and when entering the lobby. The rooms appeared clean and neat upon entering. We were at the hotel for 3 nights and the 2nd night our granddaughter... more
The hotel appears clean and neat from the outside, and when entering the lobby. The rooms appeared clean and neat upon entering. We were at the hotel for 3 nights and the 2nd night our granddaughter was stung by a scorpion. When I called the front desk, I was told that pest control had been there that week and she should be ok....Benedryl would make sure she didn't have a reaction. My husband went to the store at 11:00 at night for Benedryl. Our granddaughter was fine, but the next night, we found 2 more scorpions in the room. Because of the pandemic, no service was given to our rooms unless we went to the front desk and got it ourselves. Breakfast was in a bag. The contents were mostly filled with sugar and fat with little protien. We had 9 family members staying at the hotel, but no place where we could all meet together. less
ColoradoIsSunny, General Manager at Best Western Canon City, responded to this review
We do have outdoor sitting area and due to restrictions put on us by State, County and Franchise unfortunately we can not provide a group gathering place inside the hotel. The breakfast bag does have fruit cup, cheese, two granola bars, yogurt, muffin/pastry - I don't know what else I can put without risking our life to go to store every day to buy a banana or something.
Our housekeeping staff are also afraid of catching the corona and the only reason we do not provide room service daily is to protect you, us and everyone from deadly virus.