Pet policy at the Best Western in Canon City, Colorado.
I called the Best Western in Canon City, Colorado on 12-10-2019 to reserve a room for several days so we could spend Christmas with our daughter and her family. My wife and I have two small dogs that ... more
I called the Best Western in Canon City, Colorado on 12-10-2019 to reserve a room for several days so we could spend Christmas with our daughter and her family. My wife and I have two small dogs that we travel with. They’re really family to us. I inquired if the were dog friendly. They said yes for $30 per pet, per night. I did not reserve a room and I suggest that anyone thinking about staying at the Best Western in Canon City Colorado to look else where. They have a curious as well as expensive definition of what “pet friendly” means. less
ColoradoIsSunny, General Manager at Best Western Canon City, responded to this review
Dear Guest
We greatly appreciate your concern but our pet policy remains as it is. We allow pets in limited rooms only and after every guest leaves we extremely thoroughly clean room by washing each and every linen and shampoo carpet more often than other rooms. The pet fee goes towards preparing a clean room for next guest with pet. Just because you have pet does not mean that we cut corners and give you a dirty, hairy, smelly room.
Just because you can not afford our fees or rules does not mean you have right to defame us. We are ready to offer assistance to guest who are 'poor' but decent and will not give in to guest who just wants to be 'cheap'
Also glad to see that we received one star from a guest who did not stay as our standards are higher than what you could afford and does not reflect on our quality or service. In fact it endorses our commitment to quality and dedication to provide an accommodation that many guests expects.
We wish you best and sincerely hope that wherever you stay in Canon City you are happy and wish you a Merry Christmas and have a great holidays with your family.
Best Regards
Anis
General Manager