GREAT Staff.....overall good place to stay
13/04/2019 EA1125, Nashville, Tennessee, United States
We were a little hesitant about Best Western due to a couple of less than 5-star stays, but are SOOOOO glad we chose to try this one in Campbellsville! The hotel is not new, but the rooms have been ... more
We were a little hesitant about Best Western due to a couple of less than 5-star stays, but are SOOOOO glad we chose to try this one in Campbellsville! The hotel is not new, but the rooms have been updated and are quite nice, with a refrigerator (small freezer, which is always nice for our cooler "ice bricks"), microwave and nice amenities.in the bathroom. Fresh popcorn machine in the lobby at night. We got to breakfast late, but got to eat still since it hadn't been "taken down" yet. Scrambled eggs, bacon, hash browns, biscuits, gravy, assorted breads, waffle machine, juices, coffee, etc. The absolute BEST part of our stay was the staff we interacted with, especially Paige, the front desk manager on the day we left....who totally exemplified really good customer service and genuine hospitality (OBVIOUSLY cares about people in general and knows how to take real care of guests).....AND.....don't know his name, but the man who was vacuuming the hallway when we left greeted us with a smile that lit up the day, offered to help us with our things, and asked if there was anything we needed before we left. We come to the Campbellsville area every year and will DEFINITELY be back to this Inn. Thank you!!
Pavan P, Front Office Manager at Best Western Campbellsville Inn, responded to this review
Thanks for staying with us. We appreciate your feedback! We hope you get the chance to stay with us again. See you soon.