Pennywise lives at this hotel - spooky and horrible beds!
18/06/2019 Cathy J, Santa Monica, California
My son and I stayed at this hotel for a championship swim meet. We stay at hotels maybe 4-5x a year for meets. This was BY FAR the worst hotel we have ever stayed at. How did It get good reviews? The ... more
My son and I stayed at this hotel for a championship swim meet. We stay at hotels maybe 4-5x a year for meets. This was BY FAR the worst hotel we have ever stayed at. How did It get good reviews? The entire 4 days my son joked that Pennywise the clown from the movie IT lived at this hotel because it was so spooky and DARK! DO NOT STAY in room 109! It is next to the cleaning persons room and the cloths dryer goes from 730a THRU 4p the lint and smoke comes in under door and smell and noise are overwhelming! The squeal of dryer LOUD. The smell of WET DOG constant even w AC on.
Now the room was larger than normal room and the paint and fixtures fairly new but the BEDS are well over 25yrs old! All coil springs stick u while u sleep and they creak and bounce when u move at night. The WORST nights sleep at a hotel EVER! Spiders in the ceiling corner and on bed. Good water pressure, easy car/parking access (I was scared my old car would be stolen at night thou). Good WiFi, very nice checkin guy. AC worked well. Pool was kinda clean but cold. Mini fridge did not work at all unless u like warm water or drinks. WILL NEVER stay at a Best western again though ... learned my lesson, we’ll stick to Marriott. less
CamarilloInn, General Manager at Best Western Camarillo Inn, responded to this review
Thank you for your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.