Best Western Calleja Suites

Carrera 21 # 127-68, Bogota, 110121, Colombia
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Best Western Calleja Suites

Located in the north of the city the Best Western Calleja Suites becomes the newest property of the brand in Colombia. It is ideal for the traveler who visits the Colombian capital for leisure or business; thanks to its privileged location in the Cal show more

Pets not accepted
Check-in & Check out15:00:00 | 13:00:00

Reviews of Best Western Calleja Suites

Traveller Overview:
4.0 Rating: 61 reviews
Excellent 49%
Very Good 31%
Average 9%
Poor 4%
Terrible 4%
Rating

Kolia0255, wrote review 08/08/2019

Value for money!

Well worth it! Excellent staff that cares about your wellbeing and want to ensure that your stay is enjoyable. Location is perfect if your visit is a medical one or you plan to move around on foot.... more

Owner Response
calleja s, Manager at Best Western Calleja Suites, responded to this review
Dear Kolia0255 On behalf of the team at the Best Western Calleja Hotel, I would like to thank you for your comments; These motivate us to continue our service. Best regards, Andrea Galvis. General Manager Best Western Calleja Suites
Rating

Gabriel T, wrote review 02/06/2019

Steals from foreigners

I booked a couple of nights stay here and was disrespected by the hotel staff, who decided to charge me a tax levy that is only applicable to Colombian residents. Although I tried to explain what they... more

Owner Response
calleja s, Manager at Best Western Calleja Suites, responded to this review
Apreciado Mario, Lamento que su interpretación con referencia a la exención de los impuestos no sea clara, respetuosamente le recuerdo que en su condición de doble nacionalidad, el ser residente en el extranjero no le exonera a ser de nacionalidad Colombiana. Al mismo tiempo le recuerdo que el equipo del hotel, tan solo solicito un documento adjunto a su pasaporte ya que por normas a nivel nacional que no son de nuestro manejo, la Dirección de Impuestos requiere de los mismos para las validaciones pertinentes. (Decreto 297 de 2016, febrero 23). Le invitamos a considerar su postura, ya que nuestro hotel no es quien imparte las normas son la entidades descritas para tal fin, tan solo somos entes intermediarios al cumplimiento de la leyes. Aclarado esto, con el mayor de los gustos revisaremos las acciones de nuestro personal con referencia a este caso, así como se impartirán las indicaciones a que haya lugar, esperamos nos permita en una nueva visita generarle una experiencia diferente así como agradecemos su comprensión con referencia a las políticas y requerimientos del estado con referencia a la exención de impuestos. Usted es muy importante para nosotros, valoramos sus opiniones y comentarios. Al indicarnos cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto. Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al 57 1 3004005135 o a nuestro correo gerencia@bwcallejasuites.com Apreciamos la oportunidad que le pueda brindar a nuestra marca, que tiene a su servicio mas de 4.000 hoteles en el mundo. Atentamente, Andrea Galvis Gerente General Best Western Calleja Suites
Rating

_vergara_am, wrote review 28/04/2019

Callejas

Callejas was a very good choice for my recent visit. Front desk personnel was very courteous and helpful. The room was very spacious for one person and it was well kept and equipped. Breakfast was fin... more

Rating

CarlosTCuracao, wrote review 26/03/2019

Great Hotel for a great price

I was amazed how I was treated in the hotel they are very helpful and they will try everything to make your stay more enjoyable. I have stayed already about 6 times at the hotel and must say it was en... more

Owner Response
calleja s, Manager at Best Western Calleja Suites, responded to this review
Dear Carlos, Thank you for you comments, We are pleased your stay has been nice. We wait for you for you next visit to Bogotá. Cordially, Andrea Galvis General Manager
Rating

CarlosTCuracao, wrote review 11/10/2018

Amazing hotel in Bogota

I had to come for a check and was booked by the Clinic that would treat me , and to surprise it a nice clean and cozy hotel either for business or for pleasure with great service and with a staff tha... more

Owner Response
calleja s, General Manager at Best Western Calleja Suites, responded to this review
Dear Carlos, Thank you for completing the survey regarding your recent stay at our property. Your is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. On behalf of the team at the Best Western Calleja Hotel, I would like to thank you for your comments; These motivate us to continue our service. Thank you again for taking the time to complete the survey. We appreciate your loyalty. Best regards, Andrea Galvis. General Manager Best Western Calleja Suites