Nice hotel in a bad location
12/02/2018 mikeS7619, Clovis, New Mexico
If for some odd reason you have to spend the night in California city, your options are very limited but this hotel is a surprisingly nice place to stay overnight. The furnishings in the room were top... more
If for some odd reason you have to spend the night in California city, your options are very limited but this hotel is a surprisingly nice place to stay overnight. The furnishings in the room were top quality, the customer service was friendly and the bed was comfortable, BUT the negatives are very poor sound-proofing and almost nothing to do in the immediate area, and the breakfast was average at best.
Also, one strange thing was that this was the first hotel I have ever stayed at where I could not run the room fan to drown out the noisy neighbors. You can turn the A/C or heat on but no fan option. Luckily I had a white noise generator app so just ran that and slept good.
If you are passing thru the area and need a place to stay overnight, this hotel is a good choice. less
GuestXperienceTeam, Guest Relations Manager at Best Western California City Inn & Suites, responded to this review
Dear Mike, Thank you for taking the time to leave such a detailed review. We really appreciate your business and your feedback. We were delighted that overall you had an enjoyable stay with us. We apologize profusely for the issues that you had in your room. Your comments have been passed to our relevant team members to ensure improvements are made as a result. We would love to be your host again, when you are next passing through. Best wishes, Hotel Management.