Best Western California City Inn & Suites

10386 California City Boulevard, California City, California, 93505-6302, United States
based on 345 reviews Trip Advisor Logo
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Best Western California City Inn & Suites

Welcome to the Best Western California City Inn & Suites!

Proud to host those who serve, this California City hotel is a favorite for guests in town for Edwards Air Force Base, but we also cater to vacationers, truckers and business traveler
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
10386 California City Boulevard, California City, California, 93505-6302, United States

Reviews of Best Western California City Inn & Suites

Traveller Overview:
4.5 Rating: 345 reviews
Excellent 60%
Very Good 26%
Average 7%
Poor 3%
Terrible 1%
Rating

gjp8979, wrote review 24/03/2021

Alittle more help

Staff need to have things like batteries on hand instead of saying they will have someone bring it to your room in the morning. Witch they never showing up in the morning .i would be very very help fu... more

Owner Response
Tina M, General Manager at Best Western California City Inn & Suites, responded to this review
Dear Valued Guest, I am sorry your stay did not meet our standards. Please rest assured that we will work toward resolving the issues you had with our staff and the service that you received during your stay to prevent them from happening again in the future. I want to personally thank you for staying at our hotel and hope you will return to stay with us again in the future. Have a great day!
Rating

8212jackie, wrote review 14/01/2021

I expected better

We were driving back from Utah and chose this hotel to stay mid way. Night staff was pleasant. We had booked a small room because of it just being an overnight. The room appeared clean. The bathro... more

Owner Response
Tina M, General Manager at Best Western California City Inn & Suites, responded to this review
8212jackie, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It is distressing to hear that you encountered a number of issues with our housekeeping in the bathroom and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. I am sorry that your bathroom was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

NJ069182, wrote review 30/12/2020

No back up power in room during power failure

During my stay power went off and only the lights in lobby was working, no room backup power. No Ac/heater, no lights in room. Even the elevator does not work. I had to walk down to ask what was going... more

Owner Response
Tina M, General Manager at Best Western California City Inn & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to share your concerns, we greatly appreciate your feedback. Please know that providing a great guest experience to all who stay with us is a top priority of ours, and we are very sorry that the hotel did not exceed your expectations. We will address the issue and ensure we have power back up working during this time. We hope you allow us another opportunity to exceed your expectations on your next trip to the area.
Rating

neack2020, wrote review 29/11/2020

Extremely friendly

All the staff was extremely friendly and helpful. From booking our stay, to check in, all while we stayed and through till check out - they were great and very accommodating. Our experience was abo... more

Owner Response
Tina M, General Manager at Best Western California City Inn & Suites, responded to this review
Hi neack2020, We are indeed grateful that you find our place excellent and comfortable. It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort, and convenience have been successful. We thank you so much for your business and we look forward to your next visit.
Rating

mata2362020, wrote review 26/07/2020

1 night stay

Very satisfied I would definitely book again staff was friendly room was clean did not have any issues. Too bad the pool was closed due to Covid but overall satisfied with my stay here would recommend... more

Owner Response
Tina M, General Manager at Best Western California City Inn & Suites, responded to this review
Hi mata2362020, Thank you for letting us know how satisfied you are with our services and accommodations. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.