Best Western California City Inn & Suites

10386 California City Boulevard, California City, California, 93505-6302, United States
based on 358 reviews Trip Advisor Logo
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Best Western California City Inn & Suites

Welcome to the Best Western California City Inn & Suites!

Proud to host those who serve, this California City hotel is a favorite for guests in town for Edwards Air Force Base, but we also cater to vacationers, truckers and business traveler
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
10386 California City Boulevard, California City, California, 93505-6302, United States

Reviews of Best Western California City Inn & Suites

Traveller Overview:
4.5 Rating: 358 reviews
Excellent 60%
Very Good 25%
Average 8%
Poor 3%
Terrible 1%
Rating

gravitydefiant1, wrote review 18/06/2022

Way Better Than We Expected

This Best Western was way better than we expected. We booked a 3 night stay, due to having to attend a funeral, and also to spend time with family locally. We booked the mobility accessible, 2 queen r... more

Owner Response
Guest Relations Manager, General Manager at Best Western California City Inn & Suites, responded to this review
Hi gravitydefiant1, Thank you for sharing your experience with us. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found our staff friendly, helpful, and welcoming. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We want you to feel at home, welcomed, and safe within a great environment and we hope that you indeed have experienced them all. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Rating

Z935GJgregs, wrote review 03/06/2022

Few days at Edwards AFB

Visiting family at Edwards and stayed here for 3 nights. Made an impromptu call and Jasper was able to get me and my family setup for our stay in a moments notice. Jasper was super helpful getting us ... more

Owner Response
Guest Relations Manager, General Manager at Best Western California City Inn & Suites, responded to this review
Hi Jgregs, We can't thank you enough for your heartfelt review of our hospitality and service. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We will share your comments with our staff, especially Jasper and we look forward to your next visit.
Rating

TJU-napa, wrote review 08/05/2022

Family Emergency ... NO CONSIDERATION

During my travels a family emergency took place and I had to drive straight home (throughout the night). The Best Western was unwilling to cancel my reservation and charged me for the room. They were ... more

Owner Response
Guest Relations Manager, General Manager at Best Western California City Inn & Suites, responded to this review
Dear TJU_napa, We are truly sorry that we never had the chance to host you as well as for the inconvenience you experienced with your reservation. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Rating

Jim_PSU, wrote review 07/05/2022

Punches above its weight

This Best Western is a great value. The rooms are exactly what you expect from a mid-range hotel, but they are clean, comfortable and spacious. What sets the hotel apart is its staff. We received a w... more

Owner Response
Guest Relations Manager, General Manager at Best Western California City Inn & Suites, responded to this review
Dear Jim_PSU, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you with the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. We will share your great review especially with Jasper and Emma. We look forward to your next visit.
Rating

E4670DDlucci, wrote review 12/04/2022

Staff Rude and unattentive

I usually enjoy staying here but the housekeeping staff needs some serious attitude adjustments! I believe her name was Enisha or so her tag said. Her attitude was very un- complimentary. I asked the ... more

Owner Response
Guest Relations Manager, General Manager at Best Western California City Inn & Suites, responded to this review
Dear E4670DDlucci, As a repeat guest, your feedback means all the more to us, and we are so sorry for the difficulties you've been having with our customer service. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies and we hope to see you again in the future- we promised a better stay next time.

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