Best Western California City Inn & Suites

We were driving back from Utah and chose this hotel to stay mid way. Night staff was pleasant. We had booked a small room because of it just being an overnight. The room appeared clean. The bathroom shower tile was moldy. The bath products were in large pump containers in the shower...the shower jell was empty. The tv didn’t work. We were so tired and we didn’t want anyone in the room to fix, we just said “forget it”. In the morning when getting into the elevator a young man with no face mask tried to board. It is posted only 2 people max. When checking out I mentioned the things above and the desk person didn’t seem to care. The unmasked person then walked by and out the door. If they require face masks, then they need to enforce. Will we return, probably not. less

During my stay power went off and only the lights in lobby was working, no room backup power. No Ac/heater, no lights in room. Even the elevator does not work. I had to walk down to ask what was going on because in room phone and reception phone does not work. Only a teenager was there. And he don’t have a clue. Can’t think if this happened on summer... Payed $100 for bad sleep before a long drive back home. This will be my First and last Stay in BW. I will not recommend with family less

All the staff was extremely friendly and helpful. From booking our stay, to check in, all while we stayed and through till check out - they were great and very accommodating. Our experience was above what we expected given the circumstances we are all in with this pandemic. Our experience will certainly have us returning to this hotel. Thanks much... less

Very satisfied I would definitely book again staff was friendly room was clean did not have any issues. Too bad the pool was closed due to Covid but overall satisfied with my stay here would recommend this place to anyone i know less

We stopped here after being unable to drive anymore so our next destination and it was getting very late. I looked at the reviews and took a chance. Absolutely perfect and just what we needed after a long day. The night front desk young man was extremely pleasant and wonderful. The room was 100% quiet. The climate control worked perfectly. The beds were absolutely perfect. Soft but not too soft. The linens were nice. I loved how in the shower they had the soap/shampoo/conditioner dispensers mounted on the wall. The towels were nicely organized in a rack in the bathroom. It was nice to see a pool although it was closed due to the coronavirus. The gentleman at the front desk in the morning when we woke up was extremely nice and pleasant as well. Place was 100% clean and furnishings were on point. It was the perfect little stop over for us for a little oasis during a long trip. less