Adequate Best.Western in a very sketchy neighborhood
25/06/2018 TravelLightOften, Sacramento, California
We stayed here for 3 nights to attend a conference at the Mariott Burbank. I was a bit taken aback at the neighborhood, which is in the airport area of Burbank/North Hollywood. The hotel sits between ... more
We stayed here for 3 nights to attend a conference at the Mariott Burbank. I was a bit taken aback at the neighborhood, which is in the airport area of Burbank/North Hollywood. The hotel sits between a Volunteers of America nursery school and a Yum Yum Donuts store. It is Hispanic and quite down market. Our room faced the street, which was noisy. ( Be sure to avoid this side.) The room was clean, the bed was good, and the breakfast was very well done. But how anyone could say the exercise room was well equipped is beyond me. One treadmill, one bike, and not much else. Parking was also treacherous but free. Unlucky guests had to leave their keys at the desk.
There is an excellent Japanese restaurant, Chiba, just a 2 minute walk away.
But I was not welcomed as a BW member. I really cannot recommend this hotel. less
BWBurbankAirportInn, General Manager at Best Western Burbank Airport Inn, responded to this review
Thank you for taking the time to write a review of your stay with us. I want to apologize for my front desk agent not welcoming you as a Best Western Rewards member, and the noise you heard from your room. Please reach out to me directly at the hotel as I would like to discuss your stay and see what it is we could do to make things right.