Best Western Burbank Airport Inn

Don’t recommend staying here unless you like rude maid service and an even ruder front desk. Asked them to change the sheets and they ignored our request. When we brought the issue to the front desk he was very condescending and even threatened to cancel our room reservations for the following day instead of accommodating us since we are paying guests. Unless you like dirty sheets, rude customer service and a whatever hotel, highly don’t recommend staying here. No respect. And we got a dirty look when we told the maid we extended our stay an additional day. less

This hotel is in a good location if you are visiting Universal Studios and Six Flags. The rooms are super clean. The entire staff are super awesome. Good breakfast with a variety of choices. I would recommend it to anyone. less

I stayed here 3 nights while visiting in the LA area. The hotel staff were all friendly and very helpful, and the hotel was clean, well-maintained, and quiet. The room was clean, had good lighting, and was in good shape. The bed was very comfortable and the room had a refrigerator. It would be nice if breakfast started at 6AM on the weekends but 7AM seems to be the norm so no difference there, and they had a very good selection with hot food. The parking is somewhat limited but if you have to double-park you leave your keys so the staff can move the car (this happened to me and the other car was out of the way before i was ready to pull out.) I would definitely stay here again. less

Our family was surprised by our stay here. The area may seem a little rough, but the hotel & the staff is an oasis. The property is Super clean. the rooms are VERY quiet (we had a crying baby next door, but didn't know about her until the next morning!). The staff is friendly and incredibly helpful. They saved our vacation crisis (we arrived in town to a different hotel w/o a reservation). This is a great home base while visiting the area! less

Laura, who was on duty in the breakfast room daily duing our stay, was extremely attentive to everyones needs. Constantly cleaning up and making sure all foods were replenished as necessary. She made our stay even more pleasurable. We understand she oversees the housekeeping and the cleanliness of the room and common areas was found to be exemplary. She is excellent at both her roles and this alone would make us recommend the hotel to others. less