Best Western Buffalo Ridge Inn

310 W Mount Rushmore Road, Custer, South Dakota, 57730-1938, United States
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Best Western Buffalo Ridge Inn

A vacation in South Dakota is the trip of a lifetime, made better only by staying at our Custer hotel where quality service is our top priority.

You already know all the must-see attractions in this region: Mount Rushmore, the Black Hills an
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
310 W Mount Rushmore Road, Custer, South Dakota, 57730-1938, United States

Reviews of Best Western Buffalo Ridge Inn

Traveller Overview:
4.0 Rating: 613 reviews
Excellent 35%
Very Good 31%
Average 22%
Poor 7%
Terrible 3%
Rating

kimfX9842MX, wrote review 28/07/2021

3 night stay July 22-25

Hotel room was small but comfortable. Very comfortable bedding and mattress. Nice shower. When we came back to the room on the second day though, the room was not cleaned up, no fresh towels, cups, co... more

Rating

madmax1965, wrote review 26/07/2021

my hotel stay during my visit to South Dakota

There were a few problems at this hotel. First off, People who are towing trailers carrying these 4 wheelers taking up 6 parking spots in the lot, resulting in no avail spaces if you get back to the ... more

Rating

Jennifer D, wrote review 23/07/2021

Disappointed

After pouring over the reviews, we booked at this Best Western figuring it would be a safe bet. But because our room was literally in the lower level, not even the ground floor, we were completely thr... more

Owner Response
Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn, responded to this review
Thank you for your recent stay and for taking the time to provide us with feedback. I apologize for not meeting your expectations. Our rooms have all brand new carpet, fixtures, furniture and linen, I'm sorry you felt otherwise. Most guests appreciate the full breakfast being back in place, but we do also offer a grab and go breakfast for guests that prefer that style. We pride ourselves in providing a superior guest experience, and I'm sorry we fell short with that. Amanda Blume - GM
Rating

lindsaymcordeliak, wrote review 22/07/2021

Good times had by all

The girl that took our reservation was SO nice and helpful over the phone and at check-in the staff was very pleasant. Our room was clean and as described, and the breakfast was amazing! Biscuits and ... more

Owner Response
Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn, responded to this review
Thank you so much for your recent stay and your kind review. We strive to offer a superior guest experience, and we are pleased we met your expectations. We hope to see you again soon! Amanda Blume - GM
Rating

dgisi, wrote review 18/07/2021

after pandemic vacation

This was not the newer style Best Western but was very clean and beds and furneteur where good quatity. Even though this was after things opened up after the pandemic and they where under stafed,they ... more

Owner Response
Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn, responded to this review
Thank you for your recent stay and for taking the time to provide us with feedback. We are excited to see you again soon! Amanda Blume - GM