Best Western Buffalo Ridge Inn

Hotel room was small but comfortable. Very comfortable bedding and mattress. Nice shower. When we came back to the room on the second day though, the room was not cleaned up, no fresh towels, cups, coffee for the coffee maker. You have to request maid service at the front desk if you want it. Otherwise, you have to go to the front desk and get supplies yourself. Strange. After requesting though, the next day everything was fine. Breakfast was good with a lot of variety. We would stay here again. less

There were a few problems at this hotel. First off, People who are towing trailers carrying these 4 wheelers taking up 6 parking spots in the lot, resulting in no avail spaces if you get back to the hotel after 8 pm. that happened every day for the 5 days i was there; secondly no room cleaning, meaning you had to go to the front desk to get fresh towels and soap and toilet paper. Thirdly, the hot tub by the pool was scalding hot, basically unable to get in it. less

After pouring over the reviews, we booked at this Best Western figuring it would be a safe bet. But because our room was literally in the lower level, not even the ground floor, we were completely thrown off. It was like entering a dungeon each time we walked down the hall. There was a huge stain and dirty socks on the rug upon entry. The bathroom door opened out so it literally blocked entrance into the room any time it was open. The hotel claimed it had been recently renovated, but adding new light fixtures and a larger tv does not constitute renovated. The dark furniture, heavy bedskirts, and dark linens on the bed just gave the feeling of an outdated and dirty room. Breakfast was an absolute disaster and our family of five actually ended up skipping it. There were no covid precautions in place. While I realize many people believe the pandemic to be over and do not want to take precautions, some travelers are still trying to be cautious. The sitting area for breakfast is crammed against the buffet area, so it is impossible to distance or quickly move through the line due to the amount of people sitting on top of you. We just wanted to grab prewrapped food and coffees for our day long drive but we opted out. Across the street are newer looking Comfort Suites and a Holiday Inn - look there before you book here. It is not worth the money. less

The girl that took our reservation was SO nice and helpful over the phone and at check-in the staff was very pleasant. Our room was clean and as described, and the breakfast was amazing! Biscuits and gravy, my favorite! Thanks for a wonderful stay, keep up the good work! less

This was not the newer style Best Western but was very clean and beds and furneteur where good quatity. Even though this was after things opened up after the pandemic and they where under stafed,they quickly took care of any thing we needed. I would stay there again and recomend it to family and friends less