23/11/2016 Sandsn, Edinburgh, United Kingdom
Hotel is well located for exploring the area. Hotel itself was in good order. Rooms were well appointed. Tea coffee, toiletries, hairdryers. Beds were comfortable and bedding and towels of a good qua... more
Hotel is well located for exploring the area. Hotel itself was in good order. Rooms were well appointed. Tea coffee, toiletries, hairdryers. Beds were comfortable and bedding and towels of a good quality.
The pool is excellent. Hotel is flexible about access to the facilities before and after checking in and out.
Food was very good as was the choice at dinner. Only small critism is that the buffet breakfast layout is dreadful with everyone congregating at the door to get hot food and make toast.
The other hotel in the village has a lively pub with a good atmosphere. less
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review
Thank you for taking the time to review your recent stay with us
Our guests feedback is important to us and helps us identify and implement new and improved services and procedures
I'm sorry about the current breakfast layout, we are in the middle of some renovations to create new and improved facilities and, of course, experiencing some temporary inconveniences to accommodate
work will be completed over the course of the next few weeks when we will be launching The Inchmurrin, our new function suite, and of course, our dining areas will be back to normal!
thank you once again for your feedback, We hope you will visit us again sometime soon
with kind regards