Comfortable, clean and friendly!
15/04/2015 surferjoeuk, Southampton, United Kingdom
I have stayed at the Best Western Brook Hotel several times over the past few months when I have travelled to Norwich on Business.The hotel has always delivered what I need -a clean room with a very... more
I have stayed at the Best Western Brook Hotel several times over the past few months when I have travelled to Norwich on Business.The hotel has always delivered what I need -a clean room with a very comfortable bed, a nice bathroom with plenty of complimentary toiletries and towels, a good TV, wireless connectivity, a generous supply of tea and coffee and a quiet and peaceful environment. All the staff I have met have been very friendly, professional and keen to please. I frequently have breakfast when I stay at the Brook Hotel and there is always a great selection of food including full English breakfast cooked freshly by the chef, cereals, grapefruit, tropical fruits, bananas, apples, yoghurts and toast and marmalade, jam or Marmite! All this is served with tea or coffee by the friendly waiters and waitresses who are on hand to assist throughout breakfast.
The reception staff too are all extremely professional, friendly and happy to go the extra mile to make your stay enjoyable.
I travel a lot for business all over the country and I have stayed in many hotels. I also tried several hotels in the Norwich area before I was lucky enough to find the Brook. This hotel deserves this good review and I would recommend it to anyone seeking a comfortable hotel offering great value for money and staffed by excellent individuals.Well done! less