Beware lack of proper masking
I have stayed at this Best Western many times over the years, and always would give it 4 or 5 star reviews for a motel in this class. This was not a good stay. The bed was comfortable, the room was cl... more
I have stayed at this Best Western many times over the years, and always would give it 4 or 5 star reviews for a motel in this class. This was not a good stay. The bed was comfortable, the room was clean. But front desk clerk was not wearing a mask, nor were the house cleaners. Only the breakfast staff were properly wearing a mask, at all times. And, they did a great job serving a very good grab and go breakfast. I would probably avoid staying here in the future, and aim for Moses Lake, Tri-Cities, or stop in Spokane next time I am heading west out of Montana. Also, the suite was seriously over priced for being so outdated! The wall paper was hideous. Thank goodness it was just one night. less
Amy Galbreath, Owner at Best Western Bronco Inn, responded to this review
Thank you for your review. We are an equal opportunity employer and pride ourselves on hiring Veteran's. The front desk person who helped you has disabilities that go beyond a mask mandate. I appreciate your understanding and acceptance of others needs and limitations like we are. Our hotel is Americana themed and the decorations reflect such. I am sure that you enjoyed all our amentias as the pool is the perfect temperature, our work out room is very clean and our breakfast goes above and beyond the term gran-n-go. We pride ourselves on friendliness and cleanliness and wish you all the best with your travels, as you pass by us, on your way to and from Montana.