Organised an afternoon tea for my sister's 80th birthday. Contacting and making the arrangements was very easy and the staff very helpful as at the time of initially booking the table did not know how many people would be there. Was able to confirm arrangements two days before.
I requested a round table which was placed by the window in the Conservatory and with the sun shining it was a lovely position, they seemed to be setting up for dinner, and then disappeared.
I have no hesitation to say that for the price of the tea I was very impressed and would recommend, but unfortunately instead of having dainty cups, saucers, teapots. We were served with basic white cups and saucers, together with chrome teapots. We were only offered tea or coffee (so no choice of teas), we had to wait a while for the sandwiches, scones and cakes but when they arrived, the sandwiches were very fresh, scones delicious with cream and jam and what a selection of cakes together with a fruit taster in a glass. All food was served on very pretty cake stands, so could not understand why they didn't have the crockery to go with it.
Unfortunately, when this was all delivered, really that was the last we saw of the staff. I think one person came up when we asked for more tea and coffee, but that was it. I had to go and find someone to request the cake to be brought to the table.
The only person around after a while was I think the manager of the restaurant, but that was because they were beginning to set up for dinner.
We were not rushed at any time.
The staff in the bar where we went for a drink afterwards were very friendly, especially the young lady that was in the bar when we arrived in the reception bar before we went for tea. less