Best Western Bridgeview Hotel

Repoted suspicious activity to the front desk, got yelled at by the front desk woman saying I should call the cops not them. 45 mins later, on Christmas at 1:45 am was escorted off the property bybthe police, with no explanation less

When we arrived at the hotel (Friday, Nov 5), my wife had laid on the bed only to find a yellow pee stain and the blanket wet (see picture). One employee changed the bed sheets for us, but not without trying to suggest that maybe we went to the pool and laid on the bed. We wouldn’t have been as upset about the pee stain if the employee hadn’t tried to blame us for it. It was very unprofessional. And there was no apology. She only complained that she was tired. Pros: Good breakfast choices and the pool area was very relaxing. The employee in the breakfast area was very nice. If you come to this hotel, please check your bed sheets! less

My husband and I recently spent a week in the Great Lakes area; we stayed at the Best Western Bridgeview Hotel and enjoyed our time there. We were traveling with our cat, and finding a pet-friendly hotel that was also cat-friendly was a challenge. We were so happy to find the Bridgeview; from the moment I called to make our reservation, it was a good experience. Kathy at the front desk is a GEM; she made our reservation for us, and was so friendly and welcoming that we knew we’d made the right decision. She was at the front desk when we checked in, and helped us out with restaurant recommendations and some information about the area. She had worked very hard to find just the right room for us: first floor near an outside door (for easy load in and out), away from the pool (which could get noisy), and toward the back of the hotel (away from the main street). We really appreciate her attending to our requests so thoroughly! The hotel layout radiates into wings, so a map to guide our steps back and forth from the common areas was very helpful. The layout also allows for parking that is literally steps from the nearest outside door. Each door is labeled with a letter of the alphabet, so you can’t get lost. Our room was clean and comfortably sized for our needs, with two queen beds, a bureau, work desk, microwave and refrigerator and flat-screen TV. In addition to the office chair, there was an upholstered chair (that our cat immediately took possession of). The toilet and tub/shower were separate from the sink and closet area (in the European model), which was very helpful when getting ready in the mornings. One thing we missed was an inset soap dish and/or ledge for our toiletries in the shower. I spoke with the hotel manager during our check-out, and recommended they investigate soap dish/ledge options which can be incorporated into the tile surround of the shower. This would be a definite boon for travelers. Having an inset soap dish at the sink would also be very helpful. The location of our room was fairly quiet, although we could hear our neighbor’s TV/music at times through the wall and any higher levels of noise in the hall. The bed was very comfortable, and there was a selection of pillows to choose from for a good night’s sleep. In addition to Kathy, we appreciated Danica at the front desk, who, with a smile, took care of so many questions and requests during our stay. Tina in the breakfast room was the soul of hospitality, always greeting us in the morning and working hard to ensure that all the breakfast items were fresh and in plentiful supply. Every staff member we spoke with was very polite and kind. Breakfast was a full hotel breakfast; in addition to beverages, cereals, breads, pastries, and fresh fruit, they offered egg dishes, breakfast meat (bacon and sausage alternated), and make-your-own waffles. The location of the hotel was ideal for our exploration of the area; it’s situated just one block from the I-535 bridge crossing over to Duluth, and right on Hammond Street for easy access to Superior’s downtown area with shops, restaurants and bars. Despite its downtown location, the area appeared quite safe and was well-lit; while we were there, we saw many patrons on the streets and sidewalks. The indoor pool was centrally located; we didn’t get a chance to use it, but it always appeared clean and the surrounding area was kept tidy. There was also a jacuzzi and plenty of pool-side seating. The exercise area was sufficient for our needs; they had an elliptical trainer, treadmill, stationary bicycle, and standing weight machine as well as free weights available. The hotel has a business area which offers two terminals for internet access, connected to a printer. The entire hotel is wi-fi accessible and the service is free; it is a secure network with a password. Another recommendation would be to install at least one public bathroom in the hotel common area, so that guests would not have to return to their rooms to use the facilities. This is an older hotel, and some patrons may notice some dated design, but the carpets and furniture are newer and clean. The nautical elements are delightful, from the tugboat-turned-gift-shop to the portholes, ships’ wheels, and other boating memorabilia tastefully displayed. If you’re traveling to the Duluth-Superior area and are interested in a homey, mid-range hotel, the Bridgeview is for you! We’ll definitely make reservations here the next time we return to the region. less

The bathroom in our room was moldy, there was water damage so the ceiling had a hole in it, the bathtub / shower was very grimy and gross, the rooms surface appearance was okay unless you looked in the cabinets that were clearly dirty & run down. The curtains were in really bad condition and broken. Probably was the worst room in the whole hotel. less

best price in the duluth/superior area with military discount. room was pretty clean except for weird amount of fruit flies. our room was missing toilet paper holder and had a loose sink faucet. staff was accommodating and very friendly. they offered to make it right. note that they reported staff and maintenance personal shortages. breakfast was awesome. less