Best Western Bridgeview Hotel

Rooms have been updated and are clean. Staff was incredibly pleasant. Pool area is nice and big. Pool temperature was perfect. Beds and pillows were extremely comfortable!! While this hotel is no frills the stay was better than what I have experienced at many high end establishments. less

Traveled with family and dogs. Rooms were clean. We had adjoining rooms and the dogs loved running between them. The pool and hot tub were open. We used the hot tub. It felt great after hours of driving. The mini fridge and microwave came in handy for reheating leftovers when we went out to eat. Breakfast was limited, but still had some good choices. less

Stayed in a poolside suite for two nights. Didn’t have high expectations due to the reputation of hotels in the superior area. The room accommodations were nothing special. Hardly any social distancing or masks worn by patrons in the hotel. Staff wearing masks was hit or miss. We used the hot tub after other people had vacated it. The pool towels are tiny, rough, and thin. There are signs on the pool tables to sanitize them before and after use. Unsure if these are sanitized by staff or not. Would recommend if you are okay with an older hotel and don’t mind others not wearing masks or social distancing less

My room didn't seem to get cleaned at all, let alone any extra attention due to the pandemic. The first thing I noticed was diarrhea splatter under my toiletries seat, which of course prompted me to want to wash my hands, but my room was left without soap. You would think a bar of soap was a premium item based on how tightly it was held, when I asked the front seat for a couple of bars, I got one small one. I had to ask housekeeping later for a second bar after the first little one was used up during my shower. Later I found all kinds of garbage under my bed, candy, pretzels, wrappers, even a medium sized brown bag. All that was available for me was a handicap accessible room off the pool, it was very loud (kids screaming most of the day - I was on a motorcycle and it was raining, so I had stopped to be out of the weather - if you're away from your room until 10:00 PM, it might not be an issue). The shade for my window to the pool was attached with gorilla tape and had to be manually rolled open. There were bare electric wires dangling out of the shade. The pool was over crowded and no one in the pool area was social distancing or wearing masks (I understand it's pointless while swimming, but even those hanging around watching the kids, etc. were unmasked. Even some of the front desk staff and housekeeping were not wearing masks. I stayed here because I had a lot of Best Western points and I stayed for "free". However, when I kept raining and I needed to stay an additional night, they wanted $40-$50 more / night than the Hampton Inn / Holiday Inn just down the street, both of which are newly constructed hotels, as opposed to this one that appears to have been built in the 60's - 70's and not updated since the 80's - 90's. I ended up staying at the Hampton Inn and it was a much more pleasant experience: clean, new and staff and guests were all wearing masks in public spaces and practicing social distancing. Don't waste your time or money at this place! less

This was our first time visiting the area on a short vacation. We choose this hotel because of the allowance of pets. Kathy the one whom took my reservation was wonderful to work with. The air conditioning was a older model and did not cool as I would have like but it did the job. less