Best Western Bretagne Montparnasse

The rooms were clean, There is a lift but very small. The concierge at the lobby desk were very, very nice. Every day the maids left us one less towel. They also took the toilet paper and left only a few sheets on one. We had to go to the lobby to ask for more. The towels that were left one day were damp. I hope they were clean and just weren't in the dryer long enough. No free breakfast but free coffee and apples and sometimes croissants in the lobby. less

The rooms are small, very small, and old. You clearly hear the neighbors above taking a shower, speaking or flushing the toilet. Towels are taken from the floor by the cleaning lady and put back together with the fresh ones, instead of being replaced. The thermos coffee, croissant and two types of muesli for breakfast is not worth the hassle of paying, rather go to the local bakery next doors. Speaking of paying is a disaster. I had to pay my room upon arrival (that's fine) but they couldn't give me a hotel receipt for the stay when paying. Receipts could only be given on the day of checkout, even if everything was already paid! I even tried the night before (as is common for ALL hotels to clear your bill the night before to have a quicker checkout) to get a receipt, but except of being rude it was all but impossible for the reception lady to issue a receipt. Luckily I speak some French, as the level of English was also non-existent. If you are unlucky to stay here, be aware that the hotel only has ONE iron and only a table iron board (a normal ironing board wouldn't fit in the room!). The reception couldn't bring me the iron, I had to come and pick it up myself. Being a Diamond Select member gave me absolutely no extra treatment, not even the slightest recognition. All in all, the hotel is old, rooms are small, breakfast is barely mediocre and I personally received very poor client service. The second star is only because it's a ten minute walk to Montparnasse, but there are far better hotels in the area. less

Absolutely loved this hotel! Laundromat across the road, local cakes two doors down, a free hot chocolate machine in the hotel foyer as well as water and fruit! After we were overcharged by a taxi driver on our arrival, the hotel reception ensured it didn't happen again when we departed! Would recommend this hotel to everyone and would only ever stay here when returning to Paris - thank you for a wonderful stay!!! less

Hotel is really old, but reception desk was really oriented to clients - recommended coffee on the basic floor,cause of quality, proposed and gave new towels and toilet paper in the evening, when room service was finished. less

We stayed two nights and we loved our stay we had the family mezzanine room . Friendly staff very helpful . The area is full of restaurants and just about everything you need . You can catch the metro right up the road . They also have a coffee and cappuccino machine in the lobby . Will definitely go back to this place . less