Best Western Bretagne Montparnasse

Great location, pleasant check in but that was it. Staff very unfriendly - what does a smile really cost?Rooms are clean but are very small even for Paris.We asked for a late check out via booking.com and email to date I have had no response. At property I did ask and gained 30 minutes?? We came in late from a meeting and we where chased every 10 minutes - with comments such as housekeeper has been waiting 30 mins ++++ We apologised in French and English but not a word in response or a smile Area is great suggest that you stay in another property less

We stayed here for 3 nights The hotel is small with extremely small bedroom The hallway is a bit smelly of old / unclean The noise from bedrooms near and above was unbelievable We were awakened each morning and the sound of every footstep from above along with the cleaner and doors banging were simply amazing The hotel bedroom was clean and the hotel is located a short walk to Gaîté metro but apart from that it’s the least nice hotel we ever used in Paris . less

Very clean and comfortable. We had a room on the top floor that had a loft for the kids (teen and preteen). Ideal arrangement for a family because they had their own twin beds. Also it is not on a main road so there was no noise from traffic. less

Stayed in this hotel for four nights and found it comfortable and convenient. The staff is very helpful and I was even given a free upgrade. My room was comfortable, spacious and well-maintained even though some of the furniture placement choices made it seem a bit cramped around the bathroom area. The complementary mini bar - water and cold bevvies - was a nice treat. Close to transport though the walk to Gare Montparnasse is a bit long. less

Not much to recommend this place except the front desk people. They were very friendly. Other than that: housekeeping were terrible, taking a long time to leave the room not quite clean, and never replacing the complimentary coffee, water and soft drinks. Thankfully the front desk folks did so happily when we asked. The lights in the hallways don’t stay on long enough. I could have easily fallen down the stairs each time they suddenly went out. Don’t fall for the ‘have a look, this is the standard room, you can upgrade for 20 euros more per night with mini bar’ spiel. The mini bar consists of water and coke. They’ll give those to you at the front desk. Free. Even the upgraded room was super small. The lobby was lovely, though, and you can have coffee (from a machine) all day long. The area it is in is very friendly with lots of decent shops and eateries. And it’s close to two different train stations. It would have been a better two star hotel if it had been cleaner and offered even a continental breakfast. Or a cookie with your coffee. Yes, I consider this a two star. less