The rooms are small, very small, and old. You clearly hear the neighbors above taking a shower, speaking or flushing the toilet. Towels are taken from the floor by the cleaning lady and put back toget... more
The rooms are small, very small, and old. You clearly hear the neighbors above taking a shower, speaking or flushing the toilet. Towels are taken from the floor by the cleaning lady and put back together with the fresh ones, instead of being replaced.
The thermos coffee, croissant and two types of muesli for breakfast is not worth the hassle of paying, rather go to the local bakery next doors.
Speaking of paying is a disaster. I had to pay my room upon arrival (that's fine) but they couldn't give me a hotel receipt for the stay when paying. Receipts could only be given on the day of checkout, even if everything was already paid! I even tried the night before (as is common for ALL hotels to clear your bill the night before to have a quicker checkout) to get a receipt, but except of being rude it was all but impossible for the reception lady to issue a receipt. Luckily I speak some French, as the level of English was also non-existent.
If you are unlucky to stay here, be aware that the hotel only has ONE iron and only a table iron board (a normal ironing board wouldn't fit in the room!). The reception couldn't bring me the iron, I had to come and pick it up myself.
Being a Diamond Select member gave me absolutely no extra treatment, not even the slightest recognition.
All in all, the hotel is old, rooms are small, breakfast is barely mediocre and I personally received very poor client service.
The second star is only because it's a ten minute walk to Montparnasse, but there are far better hotels in the area. less