Best Western Bretagne Montparnasse

We stayed here in August, hotel location is great as near all public transport and very safe a clean area. Definitely not a 4 star, rooms were clean but could do with more cleaning. Did not experience any rude staff as some of the reviews suggest, in fact staff are excellent, helpful and pleasant. Could definitely do with a bit of modernisation especially the rooms on the 5th floor. If you are looking for a reasonable hotel within easy reach of central Paris then it's not a bad choice, just remember it's not 4 stars so you won't be disappointed. less

Stayed with family and we all enjoyed stay. Rooms were immaculate and greeted with a birthday card for my youngest which was a nice touch. Kids had a bunk bed which they really enjoyed. Shower was an excellent quality which is a must for me. Location is great as 2 min walk to metro station and a whole array of bars, restaurants and supermarkets on the road. If in Paris again will absolutely stay here again in a heartbeat. Staff all spoke English and were ever so friendly. Thanks for wonderful stay! less

What a huge mistake. Rooms were barely enough room to move let alone luggage. Moldy bathrooms. Lift was tiny and the beds were stiff. Thank goodness my stay was 2 days and I was out. There was no coffee bar in the room, no fridge either. It is on a back street not really easy to find. less

Went on hi-peak season and get charge 1600 for 4 night without the breakfast. Went to the room - tiniest ever see. No space for opening the luggage to put on wardrobe. Cleaning services not operating on Sunday Monday ... Noise insulation is inexistent. Arrive from Houston and couldn't sleep with all the cleaning personal talking loud banging the vacuum cleaner / slamming the door. Travel too much to accept this substandard overpriced conditions. Cancel the reservation and move to holiday in which turn out to be cheaper with the breakfast included. Get my lodging done with descent breakfast and facilities normal room. At least reception in best western and management reimbursement went smoothly - 1 more star for that. Thank you. less

The most irritating experience of my life. The reservation was not correct even though I had a confirmation email. The elevator was broken all week. So we moved to the ground floor only to have a smaler room. A room that was too smal for 4 adults. less