Needs some simple improvements
07/09/2019 vanessarstewart,
I’ve stayed here several times. Staff are all courteous, with the exception of the male employee who I called in the evening to ask how to watch movies. He said he didn’t think we could, and hung up. ... more
I’ve stayed here several times. Staff are all courteous, with the exception of the male employee who I called in the evening to ask how to watch movies. He said he didn’t think we could, and hung up. Bath-tub did not drain well, so I was standing in water during my shower. The hotel seemed largely unoccupied, (not many cars parked, few people at breakfast) so I didn’t understand why the need to put a couple with a tiny baby in the room right next to mine. I love babies, it’s not the baby’s fault (or the parent’s fault) but some room separation would have kept the crying a bit muffled. I was woken up several times by the crying, which could have easily been avoided. An electrical outlet on the nightstand was inoperable. Breakfast room is under renovation and floor tiles were missing, which detracted from the aesthetic appeal and was also somewhat of a trip/fall hazard with uneven areas of flooring. Other remodel materials were outside the breakfast room which made it less appealing to sit outside at the tables with breakfast. Orange juice was seriously watered down and almost unrecognizable as orange juice. The pool was uninviting (and I really was looking forward to it since it was hot) due to dirty pool surfaces. I do enjoy the fridge, the microwave and fairly modern decor. The free breakfast and coffee are a big plus for me. I generally choose Best Western and have stayed at this one many times in the past several years. It’s still my choice for an affordable but decent Hotel. less