Best Western Brentwood Inn

The hotel is outdated and needs modernization. The room had many problems: telephone handset didn’t work, electrical outlets didn’t work, microwave caught on fire, burned hole on wall, light bulbs burned out. The hallway outside room had water damage on ceiling, peeling wall paper, and a large stain on the carpet. Utility rooms were open and visible the entire trip. Walls were thin, could easily hear people talking / TV / snoring from adjacent rooms. Internet didn’t work and staff couldn’t resolve. Breakfast was lousy, bananas were old and black, milk was warm, sausage was cold and didn’t taste good. I would not stay here again unless it was all that was left. less

Check-in and checkout were efficient. Room was spotless and comfy. Breakfast had a variety of items offered. It was perfect for our needs and price point. I was especially impressed because there was only one employee working on a very busy Christmas morning, which also happened to be her second week working there, and she was very efficient, knowledgeable, professional, and pleasant! less

The hotel was very nice I side and out. It was clean with no weird smells. It was comfortable, accessible and we loved that it had a fridge and microwave to store and warm up babies milk. Would definitely come back and recommend. less

The room was very small, this hotel is more of a hotel for construction crews. There is another hotel next-door, one might consider staying there. As far as the amenities they they state in their ad for the hotel, This is Brentwood Calif as a former resident of the area I can honestly state 90% of what they say is untrue. Would I recommend NO WAY STAY AWAY FROM THIS HOTEL and Room 223. less

My room had visible dust on the bathroom shelves, toilet bowl stains, and dingy towels. The room smelled like smoke as well. Trash and cigarette butts in the parking lot. The Tv remote did not work. Trash from previous guests in the drawers. less