Best Western Braeside Rotorua

Nice hotel, very accommodating staff. Mini golf, table tennis and playground very well accepted by kids. The hotel is located across the street from the skyline gondola. We stayed in a double queen room and it was a bit too tight for us. less

This place is cozy, clean and perfect for a family of 3. I love the beautiful garden and creek. The water is so clean and I saw a trout swimming. I’d recommend this place for overall good value. It’s very close to the gondola. The front desk is friendly and helpful. less

Stayed here for two nights. Unfortunately, we didn't get an opportunity to try to restaurant here which apparently is one of the best in the area (which is crazy knowing that this is Best Western). Overall, an excellent place to stay and walkable distance to the skyline. The place felt a little old, particularly in the restroom but otherwise was clean and well maintained. Staff were friendly and easily accessible. Bed was a little soft for my parents but otherwise were tolerable. Would definitely stay here again if given the chance. If you come here on a Thursday night- there are like a billion street vendors out in the downtown Rotorua area for their weekly food festival! Was super fun! less

One of the best stays on our NZ trip despite it being a motel. Staff were friendly and breakfast, although wasn’t free, was prices affordably and delicious. The playground was well equipped. The best part was that each unit was allocated a parking lot. Decor looked new and stylish. less

Really a 3 star, but have put as a 2 star so it gets read and you know what to expect. I rarely write reviews, this is just do you don't suggest the same disappointment. We were looking for a nice place with a spa... I thought the price was right for a 'Hotel' with a private 'Spa Pool' within a park like setting. Compliments, it was clean and tidy. However it seemed to be a concerted motel room with half garden shed, sun Shelter to cover and old style spa bath with holes as vents (no jets) and a gas water heater which kept getting blown out by the wind. We were told by the front desk, she could only do what she could do and had to turn the light on again twice, with lots of huffing and puffing. This probably made it 2 star, service was not customer focused at all. If you are happy with a clean and tidy unit in an old style motel setting, with a gas heated spa bath, out side surrounded by courrugated metal walls and a shade sail, great, you will be happy. But the pictures do not show this. Photos of the view of the park, stream and trees (not sure where they were) and a spa 'pool' photographed to not show the normal tap of a spa bath, just outside. less