I have traveled the world and I can honestly say I have never been treated more rudely than “Stormy” the desk clerk here. The WiFi password doesn’t work. I tried on 3 separate devices, took one device to show Stormy and ask for help. She said I was basically out of luck. OK, internet is kind of essential, so I ask to check out the next day instead of staying 2 nights. “OK so I changed your check out date in the computer and ‘hopefully’ you’ll get a refund for the unused night. I told her ‘hopefully’ doesn’t fill me with much confidence. “Well, I could just not refund you at all...I’m probably going to get in trouble as it is”. Really? That’s how you speak to a guest who’s having an issue? What a snotty attitude. Besides this, the walls are very thin, I can hear the conversations in the next room, water running through the pipes in the walls, etc. Strange stains on the bedspread and the whole place is just kind of yucky. Or many choices around here, but my advise is stay far away from this place and book something in another town. less
VISHAL PATEL, Owner at Best Western Bowie Inn & Suites, responded to this review
Sorry for the inconvenience.