GREAT hotel, maybe GREATER STAFF
11/02/2018 kimmer2018, Lloydminster, Canada
I stay in Bonnyville for work a lot! The first few times I stayed at a couple of the other hotels however I got booked into the Bonnyville BW. It was very clean, beds were great and amenities excellen... more
I stay in Bonnyville for work a lot! The first few times I stayed at a couple of the other hotels however I got booked into the Bonnyville BW. It was very clean, beds were great and amenities excellent. We've all had that before however we don't always get the 'family' attitude that I get here....home away from home! So many things; I'm a huge coffee drinker and they always ensure a newer pot is on (once I went for one at 11pm and it was empty, which is probably good at that time. I went to my room to have the front desk call me to tell me he had a fresh pot on for me...wow!) Trevor is always a hoot at the front and I certainly apologize for not knowing ALL by name as I should. Today I walked in my room to have a gift bag and a note from Amanda with cleaning services, it was a thank you for having a clean room....so cool, what a gal. This is a shout out to the Bonnyville BW staff for all they do for me as it makes me look forward to getting back to my second home every night. Excellent continental breaky also....list goes on. Because of this service my wife and I try and use BW when we are elsewhere.
Had trouble clicking on review ratings but they would have been top notch.
Thanks again Bonnyville BW less
Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Thank you for choosing our Hotel for your Accommodation needs. And thank you very much for your Review and such Kind comments about our Hotel. We are truly HAPPY that we are able to make your stays like a home away from home. Love to hear it as we work hard to acomplish this. Anything you need Kimmer 2018, please ask. And Our staff certainly appreciates that you took time to do this wonderful review.