Best Western Bonnyville Inn & Suites

101-5401 43rd Street, Bonnyville, Alberta, T9N 0B2, Canada
based on 377 reviews Trip Advisor Logo
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Best Western Bonnyville Inn & Suites

Experience all that Bonnyville, Alberta has to offer while staying at the Best Western Bonnyville Inn & Suites - 100 non-smoking and minutes from local hockey tournaments, golf tournaments, and outdoor activities.

The Best Western Bonnyville show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Bonnyville Inn & Suites

Traveller Overview:
4.5 Rating: 377 reviews
Excellent 76%
Very Good 17%
Average 3%
Poor 1%
Terrible 0%
Rating

Chris L, wrote review 19/02/2020

So friendly

They make you feel welcome ! I drove down from Cold Lake specifically for this property. The management and staff go out of their way to make your stay enjoyable. Check in to check out I have never h... more

Rating

jenyse, wrote review 01/02/2020

Great hotel for business and pleasure

The hotel staff is awesome. The housekeeping is second to none. Friendly front desk staff and incredible entertainment right in the hotel. The building is new and clean but the staff make it a home aw... more

Rating

hockeyparent2019, wrote review 16/12/2019

Great hotel

Awesome service all around. They follow up with you before you arrive, very nice helpful staff and the facilities for kids was excellent. The free breakfast is great and the morning breakfast room is ... more

Owner Response
Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello hockeyparent2019 I apologize I have not responded earlier but on behalf of our entire Team I would like to thank you for such a nice review. We are so happy that you enjoyed your stay while in Bonnyville.
Rating

50malcolmm, wrote review 14/12/2019

Noisy, rude letter slipped under door

Room was over the front sliding doors which kept me awake all night. On checkout day a letter was placed under door telling me to leave by 11 cause they were sold out. No tact whatsoever. Horrible cu... more

Owner Response
TysonGhostkeeper, Director of Operations at Best Western Bonnyville Inn & Suites, responded to this review
On behalf of our entire team, we sincerely apologize for not surpassing your expectations during your recent stay, 50malcolmm. We understand how important a quiet night's sleep is and we apologize again for any disturbance by having your express check-out receipt slid under your during the night. We hope you will give us another opportunity to provide you with an exceptional experience. At Best Western our Service Promise proudly states, if something is not meeting your expectation, we want to make it right. We truly hope during your next visit to Bonnyville you will have a flawless stay such as the many guests below.
Rating

karlmclean2019, wrote review 21/10/2019

Very Nice Staff in Bonnyville

Unbelievably kind staff. Kim at the front desk went out of her way to help me when I needed to get to catch my bus in order to get back home. The breakfast was out standing. Hotel was very clean and w... more

Owner Response
Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello karlmclean2019, Thank you not only for being our guest but for the kind review you have provided. I also commended Kim for taking the time to drive you to catch your bus. She told us that the Taxi's were very far behind. I am happy to hear that you had a good stay and you caught your bus. Hope to see you again.