Best Western Bonnyville Inn & Suites

Best Western is always my hotel of choice, but this staff went above and beyond. I was in a car accident late at night on my way to Edmonton, and was unable to drive my car. After being dropped off at Bonnyville Best Western, Chantelle (at front desk), seeing the tow truck and my lack of luggage immediately asked if I was okay. After getting me checked in, she went into the back, and came out with an arm full of toiletries. The bed was perfect, and the room was a perfect temperature over night. The complementary breakfast was SO yummy! And there was so much variety! When I approached the front desk to ask for a late checkout (I didn’t have anywhere else to go until the insurance company okay’d a rental car), Kassi recognized me from an email Chantelle kindly sent out describing what had happened. A late check out was arranged, and Kassi gave me the number of a great local rental company and taxi service, as well as some food coupons for lunch. She was so empathetic and caring! As sucky as a car write-off is, I’m grateful to have met so many amazing people along the journey of getting home. less

I’ve accompanied my kids on a couple tournaments and usually the hotels are not very prepared but the staff at this place was spot on! I was a bit surprised to find out they had no pool but their games room and simulator rooms more than made up for that! Very pleased with this experience all around thank you so much for the great hospitality less

I travel a lot and am in many hotels and it is a joy to stay at Bonnyville bestwestern with everything you want in walking distance and a staff that makes you feel right at home to watching hockey on the big screen in the lounge area less

Having just finished a two week stay in the hotel I have to thank the fantastic staff, it’s been one of the best hotels I have stayed in. The staff are so friendly and helpful, treats at the front desk every evening, friendly face to welcome you back every evening (Emma is fantastic on the front desk!). 5 stars all the way! (great prices for an oil field location hotel to!!) less

This property is easy to find and has a few amenities within walking distance (pizza, Timmies, liquor store) that is much appreciated after a long drive. Cookies in the lobby upon arrival was a nice touch and loved the automated boot/shoe cover at the entrance to help keep flooring clean. less