Best Western Bonnyville Inn & Suites

101-5401 43rd Street, Bonnyville, Alberta, T9N 0B2, Canada
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Best Western Bonnyville Inn & Suites

Experience all that Bonnyville, Alberta has to offer while staying at the Best Western Bonnyville Inn & Suites - 100 non-smoking and minutes from local hockey tournaments, golf tournaments, and outdoor activities.

The Best Western Bonnyville
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Bonnyville Inn & Suites

Traveller Overview:
4.5 Rating: 375 reviews
Excellent 76%
Very Good 17%
Average 3%
Poor 1%
Terrible 0%
Rating

hockeyparent2019, wrote review 16/12/2019

Great hotel

Awesome service all around. They follow up with you before you arrive, very nice helpful staff and the facilities for kids was excellent. The free breakfast is great and the morning breakfast room is ... more

Rating

50malcolmm, wrote review 14/12/2019

Noisy, rude letter slipped under door

Room was over the front sliding doors which kept me awake all night. On checkout day a letter was placed under door telling me to leave by 11 cause they were sold out. No tact whatsoever. Horrible cu... more

Owner Response
TysonGhostkeeper, Director of Operations at Best Western Bonnyville Inn & Suites, responded to this review
On behalf of our entire team, we sincerely apologize for not surpassing your expectations during your recent stay, 50malcolmm. We understand how important a quiet night's sleep is and we apologize again for any disturbance by having your express check-out receipt slid under your during the night. We hope you will give us another opportunity to provide you with an exceptional experience. At Best Western our Service Promise proudly states, if something is not meeting your expectation, we want to make it right. We truly hope during your next visit to Bonnyville you will have a flawless stay such as the many guests below.
Rating

karlmclean2019, wrote review 21/10/2019

Very Nice Staff in Bonnyville

Unbelievably kind staff. Kim at the front desk went out of her way to help me when I needed to get to catch my bus in order to get back home. The breakfast was out standing. Hotel was very clean and w... more

Owner Response
Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello karlmclean2019, Thank you not only for being our guest but for the kind review you have provided. I also commended Kim for taking the time to drive you to catch your bus. She told us that the Taxi's were very far behind. I am happy to hear that you had a good stay and you caught your bus. Hope to see you again.
Rating

smcintos, wrote review 20/10/2019

Good for working travekers

The staff at this hotel seem to understand working people like me, who stay with them. Service is friendly and efficient and I was never delayed. I appreciate the support. For me the location is centr... more

Owner Response
Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello smcintos, Thank you for taking the time to provide our Hotel with such a positive review. Very much appreciated. Our Team reads all of the reviews received and they are delighted that you gave such kind comments. Thank you from all.
Rating

sunnyalberta27, wrote review 11/10/2019

Great Suites and location

We were upgraded to a suite room, very nice with small kitchen sink and fridge, couch and second TV. Room was very clean and comfortable, it’s a great location with fast food restaurants in the parkin... more

Owner Response
Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello sunnyalberta27 We are happy first that you were our Guest and also that you enjoyed your stay and our amenities. Thank you for taking time to provide our Hotel with such a lovely review. Our Team looks forward to your next visit.