Best Western Boltons Hotel London Kensington

19-21 Penywern Road, Kensington, London, London, SW5 9TT, England
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Best Western Boltons Hotel London Kensington

Best Western The Boltons.

Find comfort in the capital. Best Western The Boltons enjoys a convenient Central London location in Earls Court putting the sights and sounds of the capital within easy reach. Lots of bars and restaurants can be found and enjoyed nearby, while Ear show more

Guests will require a Credit card for pre-authorisation upon arrival and for security reasons we preauthorise the card for £0.01 (released 5-7 working days after departure)
24 Hour Room Service, Free WIFI, Lift to all floors
There is parking available nearby.
Pets not accepted
Guide, hearing and assistance dogs only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

19-21 Penywern Road, Kensington, London, London, SW5 9TT, England
What 3 Words: ///piano.trendy.metro

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Dining and bars

Breakfast Room

We offer a high Quality Cooked Breakfast, with a variety of cold buffet.

Reviews of Best Western Boltons Hotel London Kensington

Traveller Overview:
4.0 Rating: 1429 reviews
Excellent 32%
Very Good 39%
Average 17%
Poor 6%
Terrible 4%
Rating

benpat2001, wrote review 15/01/2022

Excellent Customer Service

The location is central and a lot of options for travel around London. It’s close to shops and restaurants hence lots of varieties. The room was clean and the amenities were great. The Front Desk team... more

Owner Response
Laura Pankaite, Other at Best Western The Boltons London Kensington, responded to this review
Good morning , Thank you kindly for taking the time to share your experience at our property. We are delight to see that our hotel fulfill your needs and expectations and that you had an wonderful stay at our hotel. Thank you for your kind words regarding our property. We hope to host you again in the future. Kind regards, Georgiana Bolton's Hotel Earl's Court
Rating

norfolk and g, wrote review 14/01/2022

Great hotel close to restaurants and shops

If you read the reviews you might be apprehensive about booking here but don't be it's a excellent hotel . It's staff can't do enough for you the room was quiet and ... more

Owner Response
Laura Pankaite, Other at Best Western The Boltons London Kensington, responded to this review
Good morning , Thank you kindly for taking the time to share your experience at our property. We are delight to see that our hotel fulfill your needs and expectations and that you had an wonderful stay at our hotel. Thank you for your kind words regarding our property. We hope to host you again in the future. Kind regards, Georgiana
Rating

rainbowoo86, wrote review 10/01/2022

Perfect location and kind staffs

During stay, I was so satisfied with all the things. Kind staffs and clean room condition. Most of all, I stayed very comfortable in a quiet atmosphere.Also,It is very close to tube station. I can ea... more

Owner Response
Laura Pankaite, Other at Best Western The Boltons London Kensington, responded to this review
Thank you kindly for taking the time to share your experience at our property. We are delight to see that our hotel fulfill your needs and expectations. and that you had a wonderful stay at our hotel. Thank you for your kind words regarding our property. We hope to host you again in the future. Kind regards, Georgiana
Rating

Emma-JL79, wrote review 20/12/2021

Not great

When walking into the main entrance staff were friendly and the reception area was clean and looked modern. We requested a room with two single beds but got given a double room. Went back to reception... more

Owner Response
Laura Pankaite, Other at Best Western The Boltons London Kensington, responded to this review
Dear Emma, Thank you for giving us your feedback, it is very important to us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 02073738900. Sincerely, Hugo Ferreira Front Office Manager Best Western Boltons Hotel London Kensington
Rating

Hewley40, wrote review 16/12/2021

RIP off merchants

Stay was booked for last year. Covid put a stop to it. Rearranged for New Year. Booking is for an executive double. Want to change it to a twin. For this ‘privilege’ they are wanting an extra £400… a... more

Owner Response
Laura Pankaite, Other at Best Western The Boltons London Kensington, responded to this review
Dear Hewley, Thank you for giving us your feedback, it is very important to us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, so I would love to have a chat with you in regards the issue you have faced, please don't hesitate to contact me directly at 02073738900. Sincerely, Hugo Ferreira Front Office Manager Best Western Boltons Hotel London Kensington

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