Best Western Boltons Hotel London Kensington

19-21 Penywern Road, Kensington, London, London, SW5 9TT, England
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Best Western Boltons Hotel London Kensington

Best Western The Boltons.

Find comfort in the capital.

Best Western The Boltons enjoys a convenient Central London location in Earls Court putting the sights and sounds of the capital within easy reach. Lots of bars and restaurants can be found and enjoyed nearby, show more

For enquiries or to make a reservation please call 03330 034068

For meetings and events enquiries please call 0844 387 62 40

Guests will require a Credit card for pre-authorisation upon arrival and for security reasons we preauthorise the card for £0.01 (released 5-7 working days after departure)
Breakfast is grab and go delivered to guest room - please contact the hotel for further information
24 Hour Room Service, Free WIFI, Lift to all floors
There is parking available nearby.
Pets not accepted
Guide, hearing and assistance dogs only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00
19-21 Penywern Road, Kensington, London, London, SW5 9TT, England

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

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Dining and bars

Breakfast Room

We offer a high Quality Cooked Breakfast, with a variety of cold buffet.

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Reviews of Best Western Boltons Hotel London Kensington

Traveller Overview:
4.0 Rating: 1351 reviews
Excellent 30%
Very Good 40%
Average 18%
Poor 6%
Terrible 3%
Rating

Kanyakornnam, wrote review 12/09/2020

How could this be 4-star hotel??

Even though the hotel’s located near underground station, it wasn’t worth to stay here. The room was on lower ground, it wasn’t clean at all. There were some hairs on the bed and lots of spiders every... more

Owner Response
Paula Garcia, Other at Best Western The Boltons London Kensington, responded to this review
Dear kanyakornnam, Thank you for kindly for taking the time to leave us a review that will help us to improve our services. We are sorry to see that you experienced some issues during your stay and we will be glad to know more about it so we can have a look into what happen during your stay. As I cannot find your name on our guest list, please do consider contacting us directly with more information so we can have a deeper knowledge of the situation and provide some compensation as what you reported in your review is unacceptable for us and our standards. Hope to hear from you soon. Kind regards Paula, front office manager
Rating

alunnewman, wrote review 11/09/2020

Review

Nice rooms, would definitely stay again although the TV appeared to only have the radio stations which was a little annoying, just meant I have to watch a programme on my phone. Nicely located near to... more

Owner Response
Laura P, General Manager at Best Western The Boltons London Kensington, responded to this review
Dear Alun Newman, Thank you kindly for taking the time to leave us a review, by letting us know what went right in your stay and the things that we can improve you are helping us to provide a superior experience to you and other guests. We are glad to hear that our hotel met your expectations although there were some issues with your TV. We had a look into the room that you stayed and it seems that was a matter or adjusting the channels. We hope to host you again soon and provide even a better experience next time. Kind regards Paula, front office manager
Rating

Sossy56, wrote review 09/09/2020

Great value & location

Great location in Earls Court, nice pubs and restaurants also very close to the underground. Hotel staff very polite and friendly, check in was quick and painless. Room was small and a bit tired but t... more

Owner Response
Paula Garcia, Other at Best Western The Boltons London Kensington, responded to this review
Dear Sonia, Thank you kindly for taking the time to leave us a review. We are more than glad to see that you enjoyed your stay with us and that you found our hotel and staff adequate and suitable for you. We are looking forward to host you again soon. Kind regards Paula, front office manager
Rating

ragman1960, wrote review 06/09/2020

Freddie Mercury 74th Birthday London visit

Had a nice weekend in London, the hotel was a spot on location in walking distance of Earls Court tube station.Nice room plenty of room with shower and loo and tea making . Comfortable bed and very he... more

Owner Response
Paula Garcia, Other at Best Western The Boltons London Kensington, responded to this review
Dear Ragman, Thank you kindly for taking the time to leave us a review. We are more than glad to see that you enjoyed your stay at our property and that our location, hotel and staff, made of your stay a very positive experience even with the current situation with COVID-19. We hope to host you again soon. Kind regards Paula, front office manager
Rating

ronmcintosh, wrote review 01/09/2020

A good price, but rooms are a bit tired

The staff were all very nice, the location just round the corner from the tube is good and for London the prices are not bad at all. 1. The rooms however could do with a good deep clean (Bed was fine ... more

Owner Response
Paula Garcia, Other at Best Western The Boltons London Kensington, responded to this review
Dear ronmclntosh, Thank you kindly for taking the time to leave us a review. We are glad that our hotel met your expectations and that our staff and location did the best of your stay. We will have a look into the issues reported in your review so we can sort them as soon as possible. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. We hope you will come back and see us again soon. Stay Safe, Paula Garcia Front Office Manager

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