Best Western Boltons Hotel London Kensington

The staff were great and let me check in early though it meant them cleaning the one available room early. The room was comfortable and basic. Too hot for me and though they turned the thermostat down for me it was stuffy and hot for my whole stay. less

very excellent stay in this Hotel, very helpfull staff and brilliant Location, near by M&S Store, near by a good Pub, near by the Underground Station Earls Court and very good conection to the cheap Bus line 74 to travel in the City for example Marbel Arch to go to Shopping in the Bond Street or Walking in the Park less

The hotel was very near the Earl's court station. We were initially given a room in the lower ground but it was not ready yet when I went in so I was given another room on the 4th flr. The lovely receptionist was very sorry about it and checked up on me a few minutes later. The room was small but at least it has big, comfy bed and soft pillows which are very important. The room has a small window too. It's good that the hotel has iron and ironing board as some hotels don't. The bathroom was small especially the shower area. It doesn't have lotion, toothpaste/toothbrush, robes and slippers. Not sure if it's common in London not to have them but in our previous stays in other hotels it had. Also it was very warm the first night we stayed. I found out later that a switch needs to be turned on for the aircon and it took a while to get cold that we had to call the recep again to adjust the temp. All receptionsts were very friendly and helpful. They always had smiling faces ready to greet you in the morning or when you pass by. I was allowed to check in as soon as they got an email from my husband that I will check in first coz he had later flight and the room was booked under him. The room was clean too including the bathroom. Will come back and recommend to others 👍 less

Very friendly personal in the hotel, a clean and comfortable room, and classic breakfast. Even the wifi network worked fine at all of the time ;-) Everything was fine, so we really could enjoy our short trip to London. ;-) less

Excellent hotel and great value. Free room upgrade provided on arrival. Immaculate room with tea/coffee facilities.Air conditioning if required. Free WiFi also provided. Friendly staff and 24HR reception. Thoroughly recommended. less