Nice hotel, close to public transport
10/08/2016 Jesper T, Aarhus, Denmark
This is a modern hotel, with good rooms in bright colors and American furniture in the rooms. The rooms are a little bit small, but that is very common in London. The breakfast area serves a classic E... more
This is a modern hotel, with good rooms in bright colors and American furniture in the rooms. The rooms are a little bit small, but that is very common in London. The breakfast area serves a classic English breakfast and you get all you need for a good start on the day. There is public transport within 500 meters with easy access to the rest of the city. less
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review
Dear Jesper T,
I would like to thank you for spending your time and leaving a great feedback about our hotel and staff on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome.
I have noted your comment about the rooms being small, I would like to mentions, that our hotel is located in an old Victorian style building and all of our rooms are different sizes and layouts, if you feel that room does not meet your expectations, please do not hesitate to contact our reception team and depending from availability we would be able to show you different rooms, and allocate you if you would like to.
I would like to thank you one more time for leaving us a great feedback and I hope to welcome you back soon, when next time in London. If you are planning to book a room with us again, please do not hesitate to contact us directly, as we can always offer you a better price for your stay with us.
Front office manager
BEST WESTERN The Boltons
19-21 Penywern Road
Earl's Court London