Clean and convenient
10/10/2016 Helen H, North Ferriby, United Kingdom
I found this hotel reasonable price for a single person, in a very accessible area. The room was bright, clean and very comfortable bed. Staff were very friendly.The free wifi was easily accessible, a... more
I found this hotel reasonable price for a single person, in a very accessible area. The room was bright, clean and very comfortable bed. Staff were very friendly.The free wifi was easily accessible, and it was genuinely free. There were plenty of eating options in the vicinity. less
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review
Dear Helen H,
I would like to thank you for spending your time and leaving a great feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome.
Me and my team will be very happy to hear that we have met your expectations. I will make sure that compliments will be passed to all of our team, and they will be very pleased to hear that you have enjoyed your stay with us.
I would like to thank you one more time for leaving us a great feedback and I hope to welcome you back soon, when next time in London. If you are planning to book a room with us again, please do not hesitate to contact us directly, as we can always offer you a better price.
Front office manager
BEST WESTERN The Boltons
19-21 Penywern Road
Earl's Court London