Nice grounds, comfy room, good staff!
The hotel itself is stunning and set in beautiful grounds approximately 1 mile from Bury town centre. Whilst certain areas of the property are a little dated it is evident that ongoing works are being... more
The hotel itself is stunning and set in beautiful grounds approximately 1 mile from Bury town centre. Whilst certain areas of the property are a little dated it is evident that ongoing works are being carried out to maintain the building. What cannot be denied is the grounds - stunning and immaculately kept. The hotel clearly has a fantastic gardener who takes pride in what he/she does as the gardens and flowers are beautiful. There is a health club on site which offers beautiful facilities and is a short walk across the grounds from the main hotel. 2 swimming pools, 3 jacuzzis, 2 steam rooms, plunge pool, sauna and gym are all available to hotel guests. Booking spaces in the pool was easy with reception.
Found the staff to be pleasant, with particular reference to Shirley who frankly made our stay. Only too happy to go the extra mile and make local recommendations and always on hand with a welcoming smile and conversation - a true credit to the hotel. Didn’t encounter any bad staff at all during our 2 night stay and did have the chance to speak with Dan the Manager who also seemed fantastic. A couple of slight issues surrounding noise from other guests but Dan was only too happy to listen and address these concerns and the behaviour and lack of respect of guests cannot be held against the hotel. Garden suite looked lovely and would definitely consider staying again in the near future if I needed somewhere to spend a weekend in the area. Connections are easy with the Metrolink into Manchester central 1 mile away at Bury Interchange. Reception happy to assist in booking taxis to and from tram stop. Rooms were comfortable with a good size tv and a fairly decent bed. Excellent number of electrical powerpoints so I was able to charge phone and watch next to the bed which isn’t always a given in hotels. All in all not a bad stay and I would stay again despite some minor issues. less