Lovely setting, adequate rooms
13/07/2019 Salfordred_9, Mandurah, Australia
We stayed for two nights as a family of 3 in a 2 room suite. We had a room away from the main hotel building so it was quiet and beds comfy. Shower worked very well. The room did seem a little tired a... more
We stayed for two nights as a family of 3 in a 2 room suite. We had a room away from the main hotel building so it was quiet and beds comfy. Shower worked very well. The room did seem a little tired and dated.
Staff were friendly and helpful (although I think they need to consider how they like to have personal conversations in the hearing of guests as this is slightly unprofessional when being negative about another staff member!).
Breakfast was adequate, there were several additional items on the menu that we didn’t want to order, however it wasn’t explained how you ordered them if you wanted to as it was all self service.
The pool is very nice, however note that children are only allowed in it between 2pm and 5pm on weekdays. We didn’t realise this when we booked ( it may have been in the terms and conditions and could be our error in not spotting it?) one of the reasons we booked the hotel was to make use of the pool so this was a bit restrictive.
The setting of the hotel is lovely, the grounds are really well maintained and there are good views. less
Dan Q, General Manager at Best Western Manchester Bury Bolholt Country Park Hotel, responded to this review
Thank you for taking the time to leave a review of our hotel.
I am glad you find the staff to be friendly and helpful and I am sorry that you could hear a private conversation regarding other staff members, this is neither professional or acceptable.
The pool times are restricted for children and are 2pm-5pm Monday-Friday and 9am-5pm Saturday and Sunday, this is displayed on all websites. I am so glad you found the pool to be nice and the settings and grounds to be lovely.
We really hope to welcome you again when you are next in the area.