I checked out of Blue Tower Hotel today and can honestly say I've never been so happy to leave a hotel. I wasn't expecting 5* luxury when I booked this hotel but they don't even get the basics right. I initially chose this hotel purely because there was 40% off so at only 95€ for a night it represented good value even if it was a little out of the centre, which isn't an issue for me (although to be completely honest this hotel is in a bit of a shady area, so maybe best to choose somewhere else). Please, do not even think about booking this hotel for more than €100.
For hotels, all I expect is a comfortable bed and good night sleep, as I spend all of my days outside. Despite requesting a King Bed, I was provided with two doubles. Despite requesting a high floor, I was put on floor 3. The rooms themselves have many signs of wear; scratches on the walls, stains on the carpet, chips out of furniture.. Even the Do Not Disturb sign was bent and torn, I mean come on that costs maybe 10 cents to replace.. The pillows are solid, the towels are thin and frayed around the edges. My keycard stopped working when I returned during the evening, and the airconditioning was noisy and seemed to fluctuate between freezing cold and boiling hot, which woke me up twice during the night until I gave up and turned it off altogether. There was even one instance when I took the lift that one of the posters had fallen away from the wall and was lying on the floor- I think that pretty much summarises the lack of care at this property.
This was my first stay at a Best Western, and although I wasn't expecting to be wowed I was very, very dissatisfied with this hotel. Avoid. less