Moldy smell, wet, & uncomfortable
19/03/2017 D3533NMjosephl, Los Angeles, United States
We made reservation over the phone. The receptionist was cordial and friendly. She asked us to sign for membership, so I gave her my email address. The got a room #140, which is room farthest in sm... more
We made reservation over the phone. The receptionist was cordial and friendly. She asked us to sign for membership, so I gave her my email address. The got a room #140, which is room farthest in smaller building on West next to the main building. It was 10pm and we were tired from driving all day. First, the room had strong misty, moldy smell. Then we noticed that bathroom sink area was wet. The tray with soap and small shampoo/lotion was all wet with soap wrapping sticking to the soap. Tissue was all wet. The bathroom ceiling paint was peeled off from leaking. We were tired, so we just used our soap, lotion, and turned the fan on to get rid of the moldy smell. We will not defiantly stay here again and will record our experiences in our SNS accounts. Your breakfast was excellent however. less
BWBishopLodge, Manager at BEST WESTERN Bishop Lodge, responded to this review
We strive to provide the best accommodations possible for every guest every time and apologize that we did not meet your expectations during your stay. Our staff is available 24/7 to help accommodate or address any concerns and provide solution during your stay. We hope that you will give us another chance the next time you are in the area.
The BEST WESTERN Bishop Lodge Team