Clean, comfortable, convenient, welcoming
21/08/2018 tdrexel7363, Tucson, Arizona
I was traveling through towards San Francisco and searched for accommodations in middle California. Luckily I was near Coalinga and had a small variety of hotels. The BW Big Country Inn was my choice ... more
I was traveling through towards San Francisco and searched for accommodations in middle California. Luckily I was near Coalinga and had a small variety of hotels. The BW Big Country Inn was my choice and I was beyond satisfied. From the evening receptionist, Amber, to the morning desk manager, Melissa, this was a first class operation. The room was large, very clean, and priced very reasonably. I had a minor glitch with the remote control batteries and it was taken care of within 5 minutes. Upon checking out of the inn, I was given a discount on my bill for the inconvenience of the remotes' operation. Really!!!? The professionalism of the whole operation is first class and I highly recommend the stop here for a respite from your travels. less
mjhassen79, Manager at Best Western Big Country Inn, responded to this review
Thank you for taking the time to write a review. We are so glad you chose the BW Big Country Inn and that you found our rooms spacious and clean. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. We hope you will stay with us the next time you are in Coalinga. Thanks again for your feedback and we look forward to your return.