Decent lodging, reasonable price, but not very accommodating...
16/10/2019 Sechzig N, Aspen, Colorado
Our first impression of Best Western Bidarka Inn wasn't a good one. After traveling for half the day we arrived with reservation in hand a couple hours before check-in for a business meeting we had sc... more
Our first impression of Best Western Bidarka Inn wasn't a good one. After traveling for half the day we arrived with reservation in hand a couple hours before check-in for a business meeting we had scheduled that afternoon. We explained to the person at the front desk that we were very tired and needed to freshen up beforehand, and that we'd like to check in early. But to our displeasure the person at the front desk told us it was 'too early' and to come back in a couple hours.
Seriously?! Apparently the room wasn't ready, but really? There's not one single room in all the the 200 or so other rooms you have that is ready? Best Western is in the accommodations industry, isn't it? So couldn't one expect this ch-ch-chain hotel in Homer to be a little accommodating for road weary travelers?
Sadly, in this case at least, we found this not-so-very-Best-Western's hospitality DOA and non-responsive. And must say that in 50+ years of life, personal and business travel across the U.S. and Canada we have never had a hotel tell us we had to "come back later." But the not-so-very-Best-Western Bidarka in Homer did. Where is the love, people? So we were left having to go to a restaurant and use their public restroom to freshen up. Thanks, not--so-very-Best-Western Bidarka Inn. We really appreciated that....
That said, once we did get in the room was nothing special, but clean and reasonably priced. No complaints. And my companion said the other front desk person she spoke with was much friendlier and more accommodating than the first. Will we stay at the not-so-very-Best-Western Bidarka Inn again? Hmmmmm, good question. Maybe. But only as a last-on-our-list option. We'll look else where first, because we'd rather pay a little more for some genuine hospitality and a staff that actually makes us feel welcome. If nothing else is available, however, we might stay here again. But you know what they say: "You never get a 2nd chance to make a first impression." And the not-so-very-Best-Western Bidarka in Homer AK didn't make a very good one on us. less