Best Western Bestwood Lodge Hotel

Really enjoyed our stay and we are getting married there next year and can't wait such friendly staff and good food and well worth the price and the beds are comfy best night sleep we've had in ages xx less

We cheaked in on the 21st feb for a family wedding. Absolutely horrendous from the second we got there. We were cheaked in by a man with glasses who was very rude from the get go. We went down for a meal on the evening in the restaurant the food was terrible.our table were having a laugh for the male waiter in the glasses to approached us to ask what was so amusing. None of your business. The hotel needs some serious updated and a good clean and definitely in need of some new staff . The placed looked like it hadn't been cleaned in months . Possative note 22nd night staff was 2 males and 1 female who were lovely. Will definitely never return !!! Lots of foreign familys sat on staircases and in front of doors. less

Lovely historical hotel. Could do with some updating but this is to be expected in a building this age.Large comfortable rooms. Very clean. Helpful and pleasant staff. Good choice of buffet breakfast. Lovely setting although a little confusing to find. Had to deduct a star rating only as rooms were very cold on arriving mid afternoon. less

This is an incredible place. The building is huge, with lots of decoration throughout. The hotel staff were all very helpful, nice and welcoming. The bed was also very comfortable. Breakfast was also ok, served buffet style, so not that fresh. It is worth going to stay here though, you will enjoy your stay. Generally its clean and the food is ok. less

I chase this venue with great care for my 70th Birthday Bash. The chapel was a beautiful room and the table settings for 40 were perfect. Two wheelchair guests were catered for with ease. I had organised a gin tasting as entertainment and all the staff could not have been more helpful to the historian who tutored the tasting. The waiting staff were introduced to me by name, they were delightful, friendly and very efficient. I can honestly say that nothing was to much trouble. The duty manager was always on hand to sort out any issues and was equally as friendly and efficient. The food served was hot and of good quality and the sauce on the sticky toffee pud was exceptional. Several of my friends had chosen to stay overnight and without exception said they had enjoyed their stay. The rooms were clean and comfortable. As they were attending the function we all got upgraded rooms. Breakfast was cooked to order and was of excellent quality. We ate from the bar menu which was an absolute joy, generous portions and lovely chips! The building could do with a little TLC, it is a Victorian gothic building and is beginning to show its age. However this did not detract from a lovely evening. I would highly recommend this venue for all the above reasons. less