Best Western Bestwood Lodge Hotel

I’ve been staying at this hotel for many years and have just returned from another enjoyable visit. Comfy room, excellent breakfasts in the beautiful dining room, friendly staff and lovely grounds for a walk. I can highly recommend the bar menu with good sized portions of favourites. I’m looking forward to returning soon. less

Booked for 19 people at £69 pp (children under 3yrs £15) and we hired the room for £100, food was average but not poor Christmas dinner had 3 Brussels and few carrots one small stuffing ball 3 thin sliced turkey pieces and cauliflower and parsnips bought out to us on a separate serving dish! Over priced for what it was and expected more attention to detail for the price, Santa cane and gave the 5 children a gift which was nice and the waiter was great throughout, I wouldn’t book Christmas dinner again here ! less

After a lovely dog walk in the woods we went to the hotel for a drink. The staff had a couldn't care less attitude, we had to ask twice for a bowel of water for our dog, the female staff replied that she couldn't find a bowl and to see if we could find one lying around!! I asked for a Tia Maria floater coffee which cost £6, when it came there was no Tia Maria in it, it was just a creamy coffee. When we asked the female staff if it actually had Tia Maria in it, again we had to ask twice before a response. She eventually went to ask the person who made it who said there was, and maybe it was a very strong coffee and couldn't taste it!!!!! £6 is very expensive for a coffee! The attitude of the staff was very poor, may be they were tired after the Christmas period, but that is no excuse, that is how businesses go bust! A disappointing end to a lovely walk. less

We arrived at lunch time to a very welcoming reception and checked in with no problem, the hotel is easy to find and has plenty of parking adjacent to the hotel. The hotel is located in Bestwood country park so is in a lovely setting. The hotel retains most of its original features so has real character however needs a little tlc. We checked in to our room which was at the top of the first flight of stairs, our friends had a room on the second floor of what was very steep steps, it's worth noting there is no lift in the hotel. We stayed in the King James room, the bed was comfortable and the bathroom fairly new so the major things were ok. The room was a little tired it needed painting and some repairs. We ordered some lunch in the bar a couple of sandwiches (beef and tuna) and a ploughman’s all were ok, nothing special. We were out or the evening but returned just after midnight and the hotel was very quiet, the night porter greeted us and served is in the bar, he also fetched us bottled water. Breakfast was disappointing, we arrived at breakfast at 9am on the Sunday morning and the choice was as you'd expect however the quality of the cooked breakfast was poor and everything was only just warm. For over £100 per room bed and breakfast this hotel relies on its character and the friendly staff, it's a shame to say but I wouldnt recommend this property or stay here again. less

All staff were friendly and professional. Room was spotless though a little jaded and beds comfortable. Bathroom had been carved out of room and was well appointed with both shower and bath. Wish though they'd made it a foot wider as I hate having the wall just a few inches from the loo and the bath was so small that you couldn't lie in it. Disappointed with restaurant which was surprising as at other Best Westerns I have always found this to be a strong point. General standard was just below what I had previously encountered. Breakfast was buffet style and had a good selection but wasn't refreshed during service so bacon became tough and scrambled eggs cold and rubbery. less