Best Western Bestwood Lodge Hotel

I don't know why this hidden gem didn't get better reviews, but I sure had a great time. Booked a family suite at last minute during my road trip all around UK, and it turned out to be one of the best experiences. I was slightly surprised to find that they offered a "Breakfast and Dinner included" rate for no extra cost, and I was expecting nothing more than fish n' chips for dinner. We arrived pretty late around 7pm, and was immediately drawn to all the lovely architectural details of this grand establishment. Inside we were greeted promptly and shown to our room in no time. I can see why some people called this place tired and in need of refurbishment, but to me it has all the appeal of a place with a lot of history. Bottom line is, our room turned out to be big, clean, and charismatic. Nothing like those cookie cutter hotels. Then we had our dinner in the very lovely dining hall, with a three-course full menu. Steak and fresh salmon didn't disappoint, and I particularly enjoyed the desserts (hot pudding with orange and lemon dressing was my favorite). Breakfast next morning was also a delight with abundant servings of eggs/tomatoes and smoked salmons. On a Friday morning, there weren't a lot of guests and we felt like we had the whole place to ourselves and took a leisurely stroll in the back gardens bathed in the morning sun light. Oh did I mention that for three adults, the total charge was merely 90+ quids? Can't beat that price and I'd willingly pay much more for a wonderfully relaxed night at this place again. less

I was in a large party who booked the Ballroom for an Afternoon Tea celebration. The staff were accommodating and friendly and the food was varied and delicious. They were willing to cater for those with special dietary requirements ( for example I needed dairy-free) and plenty of tea and coffee was available. My one slight gripe was that there was a trip hazard across the middle of the room where 2 pieces of carpet joined. An attempt was made to remedy this with tape but it wasn't fully successful. Otherwise the furnishings and surroundings were comfortable and clean. There was also a bar where other drinks could be bought. less

Poor...poor and very poor. Arrived at 5.45pm went straight for a meal, selected the fish and chips! Fish over cooked, chips undercooked. Pudding out of a can! Warmed in the microwave or so it seemed.... waited 20 minutes for pudding after the main had been taken away. Went to my room, heating off, room quite chilly, rang reception, was cut off, tried again, long wait, was told the duty manager would check the heating, that was 30 minutes ago. To tired to keep this up tonight, will challenge again tomorrow, have found extra blankets in the cupboard... not worth the money. Lovely old building though! less

I stayed here last week and was very disappointed. From the outside this place looks really grand and once inside even better. However it stops there. As a BW member I had an upgrade. I would not like to see what a standard room was like. My room was quite small and old fashioned. I had a very small TV. But the worse thing was there was no heating on. It was freezing. Speaking to a few of my colleagues at breakfast and they all said the same. I did ask at reception but there was no explanation but just an apology. Staff were very nice though. less

We booked to stay here for two nights, my partner was keen to stay because he'd been here previously, years ago, (he's into history) the staff are friendly and the food is good, I'm coeliac and they went out of their way to accommodate my dietary needs. Breakfast was good, help yourself to what you'd like, scrambled eggs are there and we were informed you can have poached or fried eggs also cooked fresh upon request. Our room was large with a large double bed, it wasn't modern like the rooms on the website but it's the cheapest room we paid for in 10 days of travelling around Yorkshire and it was a palace compared to one "Hotel" we stayed in, the bathroom was a good size, the shower needs a really good clean especially the shower door frame!! The bar area is nice to sit in and we had a meal there the day we arrived as did quite a few other guests. We were happy enough. less