22/08/2015 sasmum, Wolverhampton, United Kingdom
On driving to the hotel we were a little surprised at the housing estate entrance but once in the lovely grounds it was forgotten. A lovely old hotel and gardens, clean and smart. We did ask for a qui... more
On driving to the hotel we were a little surprised at the housing estate entrance but once in the lovely grounds it was forgotten. A lovely old hotel and gardens, clean and smart. We did ask for a quite room which we got although up a twisting set of stairs which would be difficult for anyone older or with any disability. Our room was lovely, with a modern clean bathroom although we did have a problem with the shower not draining. As we only had the one night it was not a major problem. The bed was comfortable and the room had the usual 3 star hotel items, although no iron. We ate dinner there in the evening which again was delightful and made all the better by one of the most wonderful waitresses we have ever encountered. Breakfast was one of the best we have ever had, a good choice of both hot and cold food. The dining room was lovely looking out onto the gardens, and the tables were well spaced apart.All in all a wonderful one night visit. If we are ever in need of a hotel in this area again we will be staying at Bestwood Lodge. less
GeneralManager17, General Manager at BEST WESTERN Bestwood Lodge Hotel, responded to this review
Thank you for your review and for taking the time to leave your comments and feedback with us.
I am delighted that overall you enjoyed your stay and happy with the comments, and suggestions, you have offered our other guests.
I have passed your feedback onto our waiting team regarding your kind words regarding the service you received. I have also passed on your compliments to our Chefs who cooked and prepared both your evening meal and breakfast.
We thank you again for choosing to stay with us and for sharing your experience with others on here.
We look forward to welcoming you back to the hotel in the future.