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Best Western Bendix Hotel

3 Star

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Best Western Bendix Hotel is the first Green Hotel in San Fernando, Pampanga, which is considered to be in culinary capital of the Philippines. Just 15 minutes drive from Clark International Airport and 45 minutes from Manila, the hotel is exceptionally well-connected and convenient for both business and leisure travellers. The 45 modern rooms all come equipped with complimentary Wi-Fi, work space and unique ergonomic pillows to guarantee a good nights sleep. Guests can enjoy excellent local and international cuisine in the restaurant, while three function rooms and a ballroom provide the perfect settings for any business event or wedding.

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Location

MacArthur Highway, Dolores
San Fernando
2000
Philippines
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 2000

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Address
MacArthur Highway, Dolores
San Fernando
2000
Philippines


What's nearby?

Recreation

  • 35 kilometer(s) from Clark Freeport Zone, The Clark Freeport Zone (CFZ) is a fast-growing economic and transportation hub in Luzon. Clark International Airport now offers extensive domestic and international connectivity.

  • 70 kilometer(s) from Metro Manila, The National Capital Region in the Philippines is more commonly known as Metro Manila. With more than 11 million people it is by far the most populous city in the country.

  • 2.5 kilometer(s) from Nestle Corporation, More than 100 years since it first started operating in the country, Nestlé Philippines, Inc. (NPI) remains a major company in the market, bringing high-quality food and beverage to Filipino consumers.

  • 3.5 kilometer(s) from Coca-Cola FEMSA, The largest franchise bottler of Coca-Cola products in the world, FEMSA is also active in the beer industry through its ownership of the second largest equity stake in Heineken, one of the world's top breweries.

  • 6.1 kilometer(s) from SACOP(Government Offices)

  • 3.7 kilometer(s) from Assumption University, This catholic university was established in 1963 by Archbishop Emilio Cinense, D.D. to provide quality education and catholic values to the young people of Pampanga and other nearby provinces.

  • 2.5 kilometer(s) from San Fernando School, San Fernando Elementary School is a local public school in the city of San Fernando that teaches first grade through sixth grade students.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 16 traveller reviews
Rating: 5 4
Rating: 4 4
Rating: 3 4
Rating: 2 1
Rating: 1 3
Rating

Good Hotel

03/04/2019 Joel M,

Had our planning workshop. The Hall was spacious and airconditioning was good. Food is just right. Room is good with wifi. Location is near commercial area, beside a supermarket and fastfood restaur... more

Owner Response
BWBH-BendixHotel, Reservations Agent at Best Western Bendix Hotel, responded to this review
Thank you for sharing your feedback regarding your stay! Looking forward to seeing you again soon. Sincerely, Ria Reservations Agent
Rating

Worst stay ever!

08/03/2019 vjpgriffiths, Rock Island, Illinois

My husband and I stayed here in Dec 2017 so I thought I'd give it another shot. Stay in 2017 was not that bad. I checked in March 4th, Monday. Room was ok. It just smelled kinda funky though (smelle... more

Owner Response
BWBH-BendixHotel, Senior Sales Supervisor at Best Western Bendix Hotel, responded to this review
Hi Ms. Griffiths, Thank you for letting us know your unsatisfactory experience with us. It's unfortunate that our service did not satisfy your expectations. We want to apologize for the internet inconvenience as our service provider really had a technical issue that time, this out of scope issue caused an unstable connection on the entire hotel. Rest assured that we already raised this up to our provider us well. For the refund request, our Front Office have advised you to call BWI since the booking was made under Best Western Rewards which means that points were used to compensate for your stay. The on the spot cancellation and rewards points refund cannot be processed in our in house system As for the false alarm, we humbly take responsibility as one of our guests did not follow our no smoking policy that caused the fire detector to recognize smoke and set off the alarm. Our Housekeeping Supervisor personally assisted you to turn off the timer of the AC which was set to turn of every 20 minutes. We hope his assistance solved this problem Please know that we take your review seriously and we'll definitely use this to further improve our service. We can’t bring back what happened but you have our commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of the team. Thank you and we hope to serve you better in the future. Sincerely, Mikka Senior Sales Supervisor
Rating

Security breach and invasion of privacy

27/12/2018 annaAD810, Manila, Philippines

This hotel is relatively new. Everything was clean and functioning, breakfast was decent. Stayed with my husband and 4 yr old daughter overnight as we attended some events in San Fernando. At around... more

Owner Response
BWBH-BendixHotel, General Manager at Best Western Bendix Hotel, responded to this review
Dear Ms. Anna, We understand how the situation that transpired gave you a bad experience. We would like to take this opportunity to apologize for this inconvenience we have caused you and your family. Your honest review triggered a investigation of the incident and a review of our current room check procedures. We want to inform you that the new management of the hotel have improved on the room check procedures so that we can prevent the same issue from happening to you or other guests. We ensured that the improved procedures are detailed enough to prevent the staff from committing the same alarming situation. The safety of our guests is our number one priority. We are truly sorry that this potential breach of security happened to you. Please know that we take your review seriously and we'll definitely use this to further improve our service. We can’t bring back what happened but you have our commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of the team. We hope you would give Best Western Bendix Hotel another chance. If you happen to be in the area and would be requiring a room to stay, please do not hesitate to email me at generalmanager@bendixhotel.com.ph so I can personally see through your booking. Sincerely, Joanna Managing Director
Rating

Amazing stay and good food at Ruben

26/10/2018 pdarkstar, Metro Manila, Philippines

This month we went on a road trip to the Philippine's Culinary Capital, Pampanga, for a weekend indulgence of the manyaman food in Pampanga. We stayed in this hotel during our short getaway from Manil... more

Owner Response
BWBH-BendixHotel, Reservations Agent at Best Western Bendix Hotel, responded to this review
Dear Ms. Darkstar, Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent
Rating

Best Place to Stay in San Fernando Pampanga

03/10/2018 MCEaux, Manila, Philippines

Best Western would be the most suitable hotel to stay in while in San Fernando, a bit pricey for the 3 star ranking. The room is clean and decent with modern fixtures but the bathroom needs to improve... more

Owner Response
BWBH-BendixHotel, Reservations Agent at Best Western Bendix Hotel, responded to this review
Dear MCEaux, We greatly appreciate this review. We will definitely use your feedback to improve our service. We hope to see you again soon! Sincerely, Ria Reservations Agent