Best Western Bendix Hotel

MacArthur Highway, Dolores, San Fernando, 2000, Philippines
based on 21 reviews Trip Advisor Logo
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Best Western Bendix Hotel

Best Western Bendix Hotel is the first Green Hotel in San Fernando, Pampanga, which is considered to be in culinary capital of the Philippines. Just 15 minutes drive from Clark International Airport and 45 minutes from Manila, the hotel is exceptiona show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Bendix Hotel

Traveller Overview:
3.0 Rating: 21 reviews
Excellent 23%
Very Good 19%
Average 28%
Poor 4%
Terrible 23%
Rating

daisy g, wrote review 20/01/2020

Great location but not totally good on breakfast

Hotel in great location,near restaurants and public transportation.Right infront of Catholic Church. Breakfast isnit totally good at all.Days no buffet breakfast .Whatever given to you no choice at ... more

Rating

027meps, wrote review 25/11/2019

an overnight stay

The receptionist was helpful and polite. the lobby was clean. The room was clean, although the water pressure in the shower was low. Generally, the place was clean and comfortable. The food, though ... more

Owner Response
BWBH-BendixHotel, Reservations Agent at Best Western Bendix Hotel, responded to this review
Hi Sir/Ma'am, Greetings from Best Western Bendix Hotel! We greatly appreciate this review. We will definitely use your feedback to improve our service. We hope to see you again soon! Sincerely, Ria Reservations Agent Best Western Bendix Hotel
Rating

theacaleja, wrote review 24/11/2019

Best Western, Best Accommodation!

Overall stay was comfortable. Though we encountered a small problem with the reservation, it was handled very fast and professionally. Food was great and the staff are very welcoming and hospitable. W... more

Owner Response
BWBH-BendixHotel, Reservations Agent at Best Western Bendix Hotel, responded to this review
Hi Ms. Thea! Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel
Rating

jomarchavez38, wrote review 23/11/2019

Room dirty specialy the biddings with more hair and missy of sperm of last occupant

Dirty room with some hair in beddings and pillows with missy of comporters,already inform to front desk but no action due to no manager duty and no room supervisor duty, as per fron desk officer no ma... more

Owner Response
BWBH-BendixHotel, Operations Head at Best Western Bendix Hotel, responded to this review
Dear Chavez Jomar, Thank you for completing the survey regarding your recent stay at our property. It's unfortunate that I am out of the country during your stay and was not able to assist you personally on your concerns. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Can I please ask for your contact details so I can talk and address your concerns further? Again my sincerest apologies. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +63 936 511 4760 or email me at meligio@bendixhotel.com.ph Sincerely, Mikkaela Denise Eligio Operations Head Best Western Bendix Hotel
Rating

Joel D, wrote review 10/11/2019

There are other hotels that are way way better

I cant help but compare this hotel with others that i have stayed within both angeles and san fernando area. It’s nothing compared to the quality of service that you get from the other hotels. In ot... more

Owner Response
BWBH-BendixHotel, Reservations Agent at Best Western Bendix Hotel, responded to this review
Hi Mr. Joel, Greetings from Best Western Bendix Hotel! Thank you for letting us know about this. It is unfortunate that your experience did not match your expectations. We will use this feedback to make us better and to ensure this does not happen again. Please feel free to contact us at sales@bendixhotel.com.ph for any further comments, concerns, or suggestions you wish to share. Until then, please accept my sincerest apologies on behalf of the team. Sincerely, Ria Reservations Agent Best Western Bendix Hotel