Room dirty specialy the biddings with more hair and missy of sperm of last occupant
Dirty room with some hair in beddings and pillows with missy of comporters,already inform to front desk but no action due to no manager duty and no room supervisor duty, as per fron desk officer no ma... more
Dirty room with some hair in beddings and pillows with missy of comporters,already inform to front desk but no action due to no manager duty and no room supervisor duty, as per fron desk officer no managers on duty less
BWBH-BendixHotel, Operations Head at Best Western Bendix Hotel, responded to this review
Dear Chavez Jomar,
Thank you for completing the survey regarding your recent stay at our property.
It's unfortunate that I am out of the country during your stay and was not able to assist you personally on your concerns. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Can I please ask for your contact details so I can talk and address your concerns further?
Again my sincerest apologies.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +63 936 511 4760 or email me at email@example.com
Mikkaela Denise Eligio
Best Western Bendix Hotel