Best Western Beausejour

16 Avenue De La Gare, Lourdes, 65100, France
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Best Western Beausejour

This Lourdes hotel offers superior service in a breathtaking setting in the Hautes-Pyrenees region of France.

The Best Western Beausejour is located in Lourdes, France surrounded by picturesque views of the Pyrenees Mountains. This Lourdes h
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Pets not accepted
Check-in & Check out12:00:00 | 11:00:00

Reviews of Best Western Beausejour

Traveller Overview:
4.0 Rating: 404 reviews
Excellent 42%
Very Good 38%
Average 12%
Poor 3%
Terrible 3%
Rating

spixspax, wrote review 16/10/2019

comfortable stay, right opposite the train station

-room 206 was facing street and opposite train station but surprisingly quiet. had a private terrace so could let fresh air in. -room adequate size for a short stay. tv has limited english channels, s... more

Owner Response
Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review
Dear Guest, Thank you for taking time to share your valuable review. We are delighted to hear that your stay with us was one of comfort and that our location was convenient for you. We apologise for the issue with your shower and linen, we encourage guests to let us know of any issues so we can find an immediate solution. We have taken note of your comments in this regard. Nevertheless, it's great to know your dining experience met your expectations and you enjoyed our tasty breakfast. We look forward to the pleasure of welcoming you back in the future. Best wishes, M. Martin, General Manager
Rating

20marie, wrote review 09/10/2019

Spotless clean and accessibility

We stayed in the hotel 2-4 October our is just right for couples but a bit cramp due to our 1 large luggage . Toilet is white and spotless clean 👍. Hotel is just few steps to the train station connec... more

Owner Response
Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review
Dear Guest, Thanks for taking the time to share your views of your stay at our hotel. We are happy that you enjoyed your stay and hope to have you again as a guest in our hotel. We're always open to suggestions on how we might further improve your dining experience on your next trip. Best wishes, M. Martin, General Manager
Rating

dcheasman, wrote review 23/09/2019

A wonderful hotel in Lourdes.

My wife & I arrived at the Best Western Hotel BeauSejour Lourdes without any reservation. The girl at check-in was very helpful and gave us a lovely room with a view of the town and its surrounding hi... more

Owner Response
Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review
Dear Dcheasman, It's rewarding to read your positive feedback about your recent stay at Best Western Beauséjour Lourdes. Thank you very much for your kind comments which inspire us to continue upholding our high standards. Our entire team is thrilled that everything met your expectations during your stay, and we are looking forward to welcoming you back for another memorable experience. We look forward to seeing you on a future trip. Warm regards, M. Martin, General Manager
Rating

john h, wrote review 13/09/2019

Excellent

The hotel was exactly as described. The room was correct in size, spotlessly clean and comfy. The welcome was quick and efficient. The decor everywhere is very good. The little 'quirky furnishings... more

Owner Response
Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review
Dear John H, Thank you very much for this spectacular and detailed review of your stay at Best Western Beauséjour Hotel. It is a pleasure and a great reward to know that your stay with us exceeded your expectations. Thank you for your kind mention of our breakfast, a great way to start the day. It is always rewarding for our team to be commended by a guest and we are truly delighted to read that you received such a courteous and professional service. Your positive feedback encourages us to keep striving to uphold our high standards. Thank you for speaking so highly of your dining experience, we are delighted that all your expectations were met. We look forward to the pleasure of welcoming you back. Best Regards, M. Martin, General Manager
Rating

ADSFyH, wrote review 26/08/2019

Very pleasant hotel with excellent, friendly and personable service

Friendly staff, pleasant and attentive, even for unusual demands. Very good rooms. And very good food, which is particularly appreciated in the area. Close to station but quiet nonetheless. I recommen... more

Owner Response
Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review
Dear Guest, Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, positive feedback from a returning guest is truly rewarding. We are pleased that the room was to your liking. Also, we are delighted to know that you had a wonderful dining experience. We are indeed located in close proximity to transport access. Your recommendations are truly appreciated. It would be a pleasure to welcome you again. Kindest regards, M. Martin, General Manager