hotel fine..restaurant very good
25/10/2018 JDLondonGal, Oxford, Massachusetts
we have stayed here on two occasions two different years. Rooms vary in size so just be clear what you require. We stayed in one of the smaller rooms once and honestly it is what you might expect in... more
we have stayed here on two occasions two different years. Rooms vary in size so just be clear what you require. We stayed in one of the smaller rooms once and honestly it is what you might expect in Europe. Very clean, very compact.. What comes to mind, quickly however is the excellent customer service. The staff works very hard. some do "double-duty" to keep the place going. They have on both occasions been exceptional. Second time there, I was a bit under the weather. We came in a bit late for lunch but the staff made sure I had some hot soup and a superior salad. While husband was at confession, I took a break in the front sitting area. Staff came over with tea for me and asked if I needed assistance. We plan in 2019 to return and will certainly stay here and have at least a meal here. less
Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review
We sincerely appreciate your kind comments about your recent visit.
Thank you for mentioning the great lengths our team went to in order to make your stay as comfortable as possible.
It is pleasing to know that our restaurant was to your liking and that, overall, your time with us was pleasurable.
We all look forward to the pleasure of welcoming you back to Hotel Best Western Beauséjour Lourdes. Many thanks,
M. Martin, General Manager