We stayed one night at this hotel and it certainly has some very good features but there was a big issue as well. First the good. The location is excellent, with the beach across the street on one side and a nice park on another. It is close to downtown, the pier, the train station and an easy drive to the Mission and other points of interest. The check-in was quick and the staff were very friendly. The room was for the most part newly renovated, modern and clean. The bath/shower has not yet been replaced and does show it's age but it was clean as well. The breakfast is served in a large and comfortable space and there is a good selection of hot and cold foods that were kept fresh even towards the end of the breakfast hours.
So why only a 3 rating. The problem was with noise. This is an older property and though the rooms are renovated, there is very little soundproofing in the walls. In our room, there was a connecting door to the next room, which was common in the era this was built, but it let in even more sound than the walls. This was a particular problem at 12:15 am when the people next door checked in with a wailing child. Recognizing it is impossible to keep a child from crying, soundproofing in a hotel becomes even more important. There was significant noise, enough to keep us awake for about 30 minutes and then again early in the morning. This time it was a child who did fall asleep relatively quickly, but if it had been someone who stayed up very late, had the TV on loud, or any other noise common in a hotel, it would have been even more uncomfortable. And, because of the connecting door, we could hear everything said in the next room when someone was anywhere near the door. This would be a privacy concern as well. Having stayed in a significant number of hotels, this was about the worst we have experienced for noise from the next room.
In addition, the walkways to the upper rooms are cantilevered and the sound of rolling bags and maid carts is very loud and can be clearly heard in the rooms.
We would have liked this to be a place we could stay when in Santa Barbara because of the location but with the noise, we will not be making a return trip. less