Solid choice for ease of use
30.01.2017 smallfacts, Ca
Lots of good bits here: Clean mattresses (yes, I am that girl who pulls back the sheets to check the cracks and seams for dust and bed bugs and these were CLEAN) clean towels, clean rugs, clean grout ... more
Lots of good bits here: Clean mattresses (yes, I am that girl who pulls back the sheets to check the cracks and seams for dust and bed bugs and these were CLEAN) clean towels, clean rugs, clean grout (I am a total stickler on this one) and clean property. The people who maintenance this place are clearly awesome. Pool was heated in January (bummer about it not ever really being in the sun) and the water pressure in the rainhead showers was phenomenal (our tub spigot leaked though). The staff up front was kind, always helpful and never made my two kids feel like they were moochers when they hung around waiting for the afternoon chocolate chip cookies to be baked in the lobby. Breakfast was top notch! I didn't really pay attention to the fact that breakfast was included because hotel breakfasts are so uniformly bad, but this was good! Fresh watermelon, cereals, yogurt (please offer plain, too, in the future, not all of us like sugar) crunchy potatoes, soft and not watery eggs with fresh snippets of chives, and big sausages, (the bacon could use a different type, though). Coffee and tea always available. Little oatmeal packets at the ready for picky kids. Pleasant place to breakfast up front.
My ONLY complaints are these: the harbor view rooms up front are noisy with street traffic (though the double paned sliders drown nearly all of it out). The front door could use soundproofing sweeps. The key cards demagnetized every day and had to be recoded. There was a large hum like a generator in our room (301) that I couldn't locate. Likely a maintenance room abuts and something was left running one of the nights. Annoying. But when I mentioned it to the staff they actually DID something about researching the source. When I checked out they were actively investigating it.
Would not hesitate to stay here again. less
BeachsideGM, General Manager at BEST WESTERN Beachside Inn, responded to this review
And many thanks for the numerous large facts you mentioned. We get things right virtually all the time, but we're struggling a slight bit these days with all the upgrades and renovations taking place. Rest assured, we will continue to always try our very best, THAT WE CAN PROMISE!!
HJRobbins - GM