Best Western Bayou Inn

9008 Westbank Expressway, Westwego, Louisiana, 70094-3734, United States
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Best Western Bayou Inn

Relax at the Best Western Bayou Inn where you will find a quiet and friendly alternative to the busy New Orleans scene while still being only minutes away from the fun. Our Happy Hour is Back Monday through Thursday You will find guest room amenities show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
9008 Westbank Expressway, Westwego, Louisiana, 70094-3734, United States

Reviews of Best Western Bayou Inn

Traveller Overview:
4.0 Rating: 466 reviews
Excellent 55%
Very Good 27%
Average 8%
Poor 4%
Terrible 4%
Rating

cbdk89, wrote review 17/01/2022

Dissatisfied.

Dissatisfied. They were renovating at 6pm while people were trying to sleep and shaking the whole building. Breakfast was a nightmare and took forever to get. My room was not very clean and they only ... more

Owner Response
Broc Hogan, General Manager at Best Western Bayou Inn, responded to this review
While we do apologize for any issues you had during your stay, our breakfast is always topnotch, our staff in the breakfast area always get compliments, so it is rather shocking to me that breakfast made a complaint list, could you go into detail about the issue you encountered? The Renovations are listed for the hours of 9am to 6pm with signage around the building, I do apologize for it disturbing you, did you bring this up during your stay? Our staff would have been happy to assist you in anyway at all! As for the towel, again if you let us know we will fix it and I shall talk with my housekeeping staff to ensure we make sure there is a towel +1 for each bed in every room and I thank you for bringing this to my attention so it can be addressed. I have been here for the entire progress of the renovation so far and I have not experienced the hotel shaking. Can you elaborate on this as well? Thank you so much, and we hope you will give us another try in the future!
Rating

bivinsregina, wrote review 22/08/2021

Very friendly staff

The staff were very friendly. And I love how they thought outside of the box and came up with a way to serve their guests a hot breakfast given the Covid restrictions. A hot breakfast was very much ap... more

Owner Response
Risë Spinelli, General Manager at Best Western Bayou Inn, responded to this review
Thank you for your review of our facilities and staff, we hope to see you again soon.
Rating

782juliant, wrote review 07/08/2021

Great hotel

Nice hotel. Good location. A lot quieter than you would think.this time I was in a suite. Nice room. The bathroom was pretty small but the jacuzzi was very nice. There was 2 problems with the tub. N... more

Owner Response
Risë Spinelli, General Manager at Best Western Bayou Inn, responded to this review
Hello 782juliant and thank you for your GREAT review of us and the 5 out of 5 rating! We were so happy to have to stay with us and enjoy our jacuzzi room. Thank you for the feedback on the maintenance issues, which we will be investigating immediately. We hope to see you again soon!
Rating

marcelogonzalez00, wrote review 03/08/2021

The perfect place to be comfortable and don't spend to much

The service is amazing. The location is great, just 16 min from the French Quarter. Everything is clean, and in good conditions. It's not a luxury hotel, if you are looking for luxury go to other hote... more

Owner Response
Risë Spinelli, General Manager at Best Western Bayou Inn, responded to this review
Hello Marcelo and thank you for your review and rating us a PERFECT 5/5!! It means so much to us that you stsayed with us, and enjoyed the service that we pride ourselves on. We are constantly looking to improve everything, and are always updating our property. We hope to see you soon next time you come to New Orleans!
Rating

lwest1120, wrote review 02/08/2021

Local Hotel Works

I had a chance to spend the night at my local Best Western Bayou Inn. It was clean, priced well, and a very friendly staff. I couldn’t have asked for a better experience.Even though the reason may hav... more

Owner Response
Risë Spinelli, General Manager at Best Western Bayou Inn, responded to this review
Hello lwest and thank you for your time to review us and for giving us all 5's!! We were very happy to have you stay with us to keep you cool while your A/C was being fixed. We pride ourselves to be a 2nd home to you, and to treat you like family and make your stay comfortable. We hope that you will be able to have a "getaway" to relax next time with us. Thank you again!