Best Western Bayou Inn

The service is amazing. The location is great, just 16 min from the French Quarter. Everything is clean, and in good conditions. It's not a luxury hotel, if you are looking for luxury go to other hotel, but this is the best deal for a budget or moderate hotel. We read so reviews that the hotel was old, but it's not. less

I had a chance to spend the night at my local Best Western Bayou Inn. It was clean, priced well, and a very friendly staff. I couldn’t have asked for a better experience.Even though the reason may have been out of left field, ( my A/C went out and I needed something close with a good reputation, great pricing.I would do this again if needed. less

Customer service was great! Everything was explained as to how they were operating on a Covid level!!! We had a slumber party for my daughter and they enjoyed theirselves! We couldn’t get the tv to work but the front counter had know problem taking care of it (easy fix) I’m slow when it comes the technology lol!!! Every time I come it’s nothing but great personalities!! This hotel in westwego Louisiana in my choice every time less

This best western was an ordinary hotel. Nothing special but it is clean, and the staff all seemed to like their job. The staff made it a much better room than it was. The lady at the desk offered me a drink right away. The rooms were clean yay, and the lady who served the breakfast was awesome! less

The website says all new and remodled hotel. We reserved 3 rooms. None of the 3 were remodled and 2 of the rooms had roaches, ants and bugs. The toilet seat was broken in one of them. I reported the broken seat and bug problems... NOTHING WAS DONE ABOUT EITHER COMPLAINT. As a matter of fact maintenance said they could NOT fix the toilet seat. My husband is handy and said the seat just needed to be replaced. When we checked out, the seat was still broken. When I reported the insects, I was told that is just New Orleans, you are gonna have bugs. I LOVE NEW ORLEANS .... and have visited over 30 times.... first time to have a roach IN THE BED! We arrived early and were allowed to check in. The front desk clerk was attempting to check in guest but was also training a new clerk. But no major issues with check in. The rooms are nice sized and well equipped. During COVID they are not cleaning the rooms and are short staffed. It was a struggle just to get towels. They are serving a limited hot breakfast and the lady serving the breakfast is a jewel in the eye of this sad, roach hotel. She is kind, friendly and seems to care about the comfort of the guest. There was a basketball team staying at the hotel, kids ran the halls, knocked on doors and ran, jumped up and down in the rooms making a ton of noise. They were allowed to run loose! No parent or management intervention. Some of the guest set up a grill in the parking lot. WTH!! It was an overall horrible stay. I ALWAYS stay Best Western but NEVER again at this location. less