Do Not Bother Save Your Money
I have read many reviews of this hotel and I was looking forward to my stay here. My family was booked into a room for a special need person. When I informed the front desk staff that I did not need ... more
I have read many reviews of this hotel and I was looking forward to my stay here. My family was booked into a room for a special need person. When I informed the front desk staff that I did not need such a room and that I felt horrible for taking any such accommodations from anyone who really does require it, I was greeted with an apathetic attitude and shrug.
Knowing that the room was designed for a special needs person, we were disheartened to be lodged in a room that smelled dank, old and musty. The light to the bathroom and shower was not working. The television was inadequate due to burnt pixels affecting the picture. Finally there were large roaches in the bathroom. I shudder to think that this is how this hotel lodges any handicapped person.
I understand that this is a “budget” hotel, but lodgings here were disgusting, inadequate and just unacceptable.
The less than friendly staff could care less to address any of this.
I would never recommend this location to anyone. Next visit I rather spend the money at a higher caliber location. less
Front Desk, General Manager at Best Western Bayfront, responded to this review
Thank you for letting us know about your stay. We apologize for not meeting your expectations. We are looking into the issues that you expressed concern about. Hotel Manager