Way too over priced for quality of room.
20/03/2017 Shawn B, Ocala, United States
Bathroom window was broken, would not even locked. Try to open it and the window literally fell out into my hands. The bathroom was so extremely small that one person would barely fit. The room was ad... more
Bathroom window was broken, would not even locked. Try to open it and the window literally fell out into my hands. The bathroom was so extremely small that one person would barely fit. The room was advertised as a water front room, when in reality it was across the street from the water. You could see the water from the balcony outside though. There was no ventilation in the room at all. So when anyone took a hot shower, everything in the room was wet from the condensation and humidity from the hot shower. Parking was horrendous. Thankfully I drive a small Jeep and they were able to create a makeshift parking spot for me. But that consisted of me parking on the sidewalk basically. Nothing about this stay was worth the price. I'm a platinum card holder...I've stayed in numerous Best Westerns over the years, but never one this bad. Very disappointing! less
TreDaniels, General Manager at BEST WESTERN Bayfront, responded to this review
Thank you for your review. We strive for guest satisfaction, and it upsets me to see that a loyal member had such a rough night at our hotel. I have forwarded your concerns to the proper departments in the hotel. Not every room in our hotel has a water view unfortunately, only the bayfront suites have the full scenic view. I am sorry that our website didn't advertise that well enough and I am looking into getting a clarification set in place. I hope you give us another chance one day.