Best Western Bayfront

The hotel was in a great location. But the rooms are very small, particularly the bathroom. Also, since the back walls are right on the street, it was very noisy at night and early morning. The room was clean enough though, and the staff was friendly. less

Stayed for 3 nights, great location, Sheri at the desk was awesome! Hooked us up with beach parking and our trolley tickets! So centrally located, views and sunrise from the veranda were incredible. Will definitely return! less

This hotel is in a fantastic location. Could walk to most everything and the trolly stop was right in front. The rooms were small and mostly clean. Had the basics but no frills. The staff were great and it was nice that they left clean towels hanging on the door when we had our do not disturb sign up. The pool was small but nice. The 2nd floor common patio was nice too. The weekend room rates were ridiculous for this hotel. less

The only reason I'm giving 2 stars is because of its location and the room was newly refurbished. However, the staff were rude and unprofessional and the housekeeping was poor. No shampoo or soap replacements for 4 night stay with 4 people!! Tile floor was never vacuumed or swept once during our stay. Had to ask for extra towels daily as they only give enough for 2 people in a "2 Queen beds" room! Garbage cans and ashtrays on the walkway were always filled and once with smelly dirty diapers!! Had to get the guy to empty it, which took him hours to complete. Candy wrappers (not from us) remained on the welcome mat outside our room door for 3 days before someone swept them up!! This motel allows dogs so beware!! Dog barking and crying for hours next door to us for 2 nites in late evening until its owner returned!!! They charge for parking!!! $10.00/day!!!!! This was not told to me when I booked the room! Not enough coffee in the AM for all patrons. Needed to wait for them to refill the canister! And... worst of all was the size of the bathroom!!!!!! Whoever designed the layout of these rooms must have been smoking something!! The bathroom had a tub and toilet and it was so narrow and small that you have to enter the bathroom sideways and if you needed to come out of the shower, you needed to contort your body sideways twice to get out of the bathroom!!! it was RIDICULOUS!!! My kids even had a difficult time maneuvering in and out!!! Never, in my life, have I seen a bathroom that small in a motel/hotel!!!! Crazy, Crazy!!! And to top it off, for 2 consecutive nights from 11pm until 3am, city workers were jack-hammering the street right outside room. Couldn't wait to leave!!!! NEVER AGAIN!!!!!!!!!!!!!!!!! This was NOT the Best Western!!!!! This was the WORST WESTERN ever!!!!! less

My friend, who lives in Jacksonville, arranged for us to stay at this hotel. It was very nice, very clean. Julia, Front Office Manager, was very helpful and friendly. Other staff very friendly. We enjoyed staying here. Perfect location. Within easy walking distance of St George Street with loads of shops and restaurants/bars in a great historical setting. The St Augustine Hop-on Hop-off Trolley Tour stops right in front of the hotel. Tickets can be purchased at the front desk. Parking lot is a bit funky but they make it work. They have an outdoor pool but we did not take advantage of it. While we were there, there was some road paving going on in the overnight hours on the street in front of us. Can't blame them for doing it in the overnight (cooler) hours and also with less traffic. Felt right at home...like I was still in Wisconsin where there are two seasons-winter and road construction! Would definitely stay here again. less