Welcoming, very accommodating
03/01/2019 Maffles, DeSoto, Texas
We stayed for one night, Friday night, facing the front parking lot, right over some of the downstairs offices. We were met enthusiastically by Jennifer at the front desk. She quickly found our rese... more
We stayed for one night, Friday night, facing the front parking lot, right over some of the downstairs offices. We were met enthusiastically by Jennifer at the front desk. She quickly found our reservation (took me a while to locate my DL). She was very patient. It was about 33 degrees, windy and rainy. They had a little trouble with the sliding glass doors, perhaps from the cold. I didn't get a name, maybe the manager, brought the luggage cart around an side door and out to our car. The room was clean and odorless. Two large, high, comfy queen beds, a fridge and microwave was all that we needed. It was quiet. Breakfast was good and filling. (I missed the grits that they have at breakfast in Louisiana. It was a very good stay. less
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review
We appreciate your review and the compliments for Jennifer. We did have some trouble with the sliding door and it was resolved promptly. Guest satisfaction is our top priority. Therefore, we are pleased to hear your stay was very good and comfortable. Thank you for staying with us. We hope to see you soon!