Best Western Baraboo Inn

I wanted an inexpensive and convenient place to stay to see the Dell's and Devil's Lake, and this hotel fit the bill. Clean enough, coffee was drinkable, and we were close enough to Baraboo downtown dining. I would stay again. less

We were impressed with the cleanliness of the room. We were satisfied with our experience and would stay there in the trip without a doubt. Pool area was nice. The bar/restaurant was closed which was sad. We heard from local people that the bar was great. We can only assume it was closed because of staffing from Covid. less

Frequent user of this Hotel. We always felt we could trust it to be good quality for the price. This time it really failed. The linens and mattress have not been replaced in years. Despite the fact we had the large jacuzzi suite, there were only 2 mini waste baskets for the whole suite. When I asked Daniel, years ago, he said it was due to costs. Perhaps a trip to the dollar store would help. Amenities and linens provided were disappointing. Don’t expect to cuddle up under a fluffy comforter. Hot breakfast has been replaced by a skimpy “to go” breakfast because of Covid yet there was no compensation in room charges. Go somewhere else if you want a good breakfast. We stayed three nights. On the first day we didn’t get a room cleaning. We thought it was our fault because we lingered in the room that morning. The second morning we got out promptly but when we returned at 3:30 pm, the room again had not been changed. I had to chase down the cleaning staff who were way over in another wing. He told me they would be over to our side in about an hour. When it was obvious that was not acceptable, he escorted me back and we got clean dry towels. Positive: during a heavy downpour, our window began to leak. They made note of it for a future repair and offered to do a temporary fix. . After listening to a mini elephant herd tramping the floor above us, I finally complained. The desk was quick to respond and the noise stopped. We should have complained earlier. My question is why would they put the “Family Suites” in an upstairs floor. Obviously it is hard to keep a bunch of kids quiet. Checkout and checkin were easy. Rooms were clean. Staff was pleasant. I’m sorry, I no longer felt special here. It did not live up to Best Western status. Maybe Super 8? less

Comfortable hotel for visiting Baraboo area. Friendly staff, clean and comfortable rooms. The air conditioner was a bit loud but typical of this kind of hotel. Easy check-in/-out. Although I did not use it on this trip, the fitness room looked good. Continental breakfast was excellent with good choices -- even for my gluten-free wife. We would stay hear again. less

The hotel staff were all very courteous, friendly, and welcoming. The lobby and hotel room were clean and in good condition. What stands out the most, however, is the personal attention we received after leaving a valued item in our room following departure. The manager was very empathetic, able to locate our item, and mail it back with a very funny and personal note attached. We really appreciated this extra effort and act of kindness and would recommend this hotel to anyone who is looking for great value and personable service. less