Best Western Banbury House Hotel

Being only a few minutes walk from the centre of town I was not expecting too much. But the rooms were good and had a view over the town and the countryside beyond. The staff were all very helpful (copies of suggested walks) and the bar service with food was all very reasonable. Breakfast was average though. Having only ordered half of the items on the cooked breakfast (egg, bacon and fried bread) I think it is a bit stingy to then only have one piece of bacon and tiny bit of bread. It was also odd to get up each time for a cup of coffee (not very hot and out of a thermos) but pots of tea were delivered to the table - why not the same for coffee? Overall though a very good stay less

I stopped in this lovely hotel last month, and I was very pleased with the hotel and all the staff I met. My room was lovely and I really enjoyed stopping in it The breakfast was freshly cooked to order and a very good selection was available for everyone's taste. Would I stop again? Yes defiantly less

I stayed here a few months ago in the middle of refurbishments and it was not the best given the work being done however I decided to not write a review until work was completed. Well I'm back again and although work has been completed i am a little confused... The reception area bar breakfast area and main staircase has been beautifully upgraded. However when you head upstairs you step back in time as none of the rooms have been touched and it looks like a sad 1980s style hotel. Old fashioned small rooms good TVs poor wifi. No double glazing which is annoying as there is a very busy road outside. I came down for breakfast and not enough places for diners???? They had an overspill room which was not set up. It's an ok hotel but I think I will be staying at the Wroxton as they are charging more £120 b&b for no where near the service you receive elsewhere. Look forward to seeing the rooms done properly. less

Stayed here for 3 nights. I needed to be near my sisters house so it was a great location in the centre of Banbury. I have to say the staff were lovely. My big issue/challenge was that I was coming from the USA for a couple of weeks and had a suitcase. There isn't any lift/elevator in this hotel and my room was so far away, having to navigate a few staircases and fire doors. That being said they did offer to help when departing. I found out that because it's a listed building, they are not permitted to put a lift in. So, forewarned is forearmed. Breakfast was included and the waitress each morning could not have been any nicer. For me, it was the type of property I needed simply because I needed a bed for the night. less

This was my second visit as part of a group in a couple of months, the first was marginally better, but for a Best Western I expected much better. There was no draught beer in the bar, actually no keg beer either only very cold bottles in their fridge - you don't keep real ale in a fridge. There was only one person serving most of the time & we were a group of about 50 (it hadn't been any better on the previous visit when numbers were nearer 80. The pate starter had absolutely no flavour. The salmon came with a dill sauce already on it, no option not to have it. On a very hot, steamy night the dessert was sticky toffee pudding, the saving grace was 3 of us who asked for an alternative got a very good sorbet. And finally the coffee was like treacle less