Best Western Banbury House Hotel

This Hotel was on the high street in Banbury which was really convenient, however, to access the reception you will have to turn left and turn left again to end up at the back of the hotel. The rooms and bathrooms were of a good standard and the bar as well. There are a few wonderful pubs just down the hill and through a cobbled alleyway. less

Quirky hotel, rooms all different shapes and sizes. Staff have always been and continue to be superb and this is our 18th year. Food is wonderful, beautifully presented and delicious. Look forward to next year. less

I booked 4 rooms on Wednesday via Booking.com. Telephones on Thursday to request 2 pairs of rooms close by. Asked for names to each room. First room arrives with their name and problems booking in. We arrive the request for rooms together didn’t happen. Tried to charge us again for the room! Requested breakfast both on the phone and again when we checked in. Our room 216 has paper peeling off, toilet dripping all the time, can’t turn the radiator off and room looks like it hasn’t been decorated since the 80s!!! Breakfast was another shambles!! Rude head waitress who at first would not allow to of our rooms get breakfast. Although they said there room numbers like they were told at reception. Back to our room and cleaner knocks the door as she walks in!! 1 towel instead of 2. The list is endless. The only positive I can say is the bed was comfortable!!! less

Stayed at this hotel for a Retreat. Found our rooms spacious with very comfortable beds. The staff were exceptionally welcoming and very friendly without being over the top. Considering the catering was for a group, the buffet meal provided was of excellent quality, as was the delicious breakfast and our main dinner on Saturday night. less

My husband and I stayed in this hotel en route to stay with friends in East Sussex. The staff were Very friendly and helpful in this clean, comfortable hotel. Very good breakfast and evening meal. Would certainly stay again and recommend to family and friends. less