Best Western Banbury House Hotel

A group of 15 all met for afternoon tea, the room was comfortable and clean , and nicely decorated for Xmas. The service was good and courteous, the selection of sandwiches was good and plentiful and the cakes and scones were really tasty, more than enough to go round . Tea and coffee was refilled when requested. Very pleasant experience. less

Friends and I stayed overnight at the hotel and had a warm welcome on check in... We had some requests at check in which were dealt with swiftly. Rooms were clean and good value for money. Would recommend less

The bar downstairs smelt a little damp. People were in 3 rooms if you were not in the room with the disco the music sounded a little distorted. Food was ok not great Brussels they were as hard as rocks! Wine on table was ok and the service was good. Paper towels in the toilets bot a good idea. They were all over the floor and side by the end of the evening. Disco music was good and mixed. less

Do not use this hotel the rooms are old and smelly and so small the beds are uncomfortable and the internet does not work and there are no lifts if you wished to eat in the evening you were shoved into a back room as their party night was more important less

We prebooked an afternoon tea for our family to attend after laying my gran to rest as afternoon tea was her favourite thing to do. So we arrived to a lovely warm private room really well set out and a lovely waitress came and bought us teas and coffees nice and quickly then all the food was bought in. Well you can fault the amount we got they were generous, until we started eating it. The chutney in the cheese and chutney sandwiches was really sweet and had what was like granules of sugar in it. The fruit cake had obviously been defrosted as it was soggy, very tasty though. But this is my main thing yhat really really annoyed me, the scones were disgusting. They came out looking beautiful with jam and cream on, but the chef had obviously used too much bicarb of soda and they just tasted awful none of us could eat them, so we said to the staff member who took them away and said yes they did taste wrong, sorry we could have more cake instead. Well no we didnt want more cake, so we said no. So we sat and chatted for a it waiting for someone to pop in and refresh our drinks, nothing so once again we had to chase someone up, twice we did this, not good serive. So it came time to leave and a family mamber went to get the bill, we had been charged full price. Annoyed did not even cover how i felt, any way i lost the vote about going and having a word, as life is too short, but thats wrong. A good portion of the food we ordered was inedible and the they expected us to pay for it. Do not recommend. less