Great property with a friendly staff and really good beds
15/04/2017 bhatnasx, Brooklyn, New York
Just spent Easter weekend at the BW Balmoral Inn. This trip was my first to Tasmania and I wanted to see the MONA and do some hiking. I booked 2 nights here & would recommend this motel to anyone. ... more
Just spent Easter weekend at the BW Balmoral Inn. This trip was my first to Tasmania and I wanted to see the MONA and do some hiking. I booked 2 nights here & would recommend this motel to anyone.
Location is good for going to MONA and hiking if you don't want to be in the downtown area (and don't want to pay for parking, etc). More of a suburban than urban location - so you may have to drive to do things, but it's easy to get anywhere. I went to Salamanca Market & MONA yesterday - I checkout this morning after breakfast and will head to Mt. Wellington to go hiking.
The front desk reception is open til 9:30pm, after that, there's a drop box for your key and you have to call the desk for information. The front desk lady was extremely nice and friendly. I don't know if this is a family run operation or not, but I get the impression it is and I think they take great pride in their work here and they take great care of their product. If it's not a family run operation, they've done a great job with their hiring.
They have a restaurant here - with continental or hot made-to-order options. Very friendly & good staff there. I only had breakfast, but they have dinner as well.
They have a mini-bar in the room with a few snacks and beverages.
Internet connection is strong throughout the building - I was able to watch a movie on my iPad with no buffering - which doesn't always happen with hotels.
I was in Room 24, which is on the 2nd floor of the hotel - great room, spacious with a sitting area and a shower with fantastic water pressure and a really good bed with down comforter, a small 2-person dining table/desk, and a sofa with coffee table.
I would definitely stay here again & recommend.
As a Best Western Platinum elite, I received a welcome amenity and an upgrade to an Executive Room. I'm a Platinum with Hyatt, a Gold with Hilton, and a Gold with Starwood and I rarely (if ever) get upgrades at any of those chains, so continually impressed by Best Western as my budget chain when traveling. This experience at this hotel builds my loyalty to the brand. This hotel is good people running a good product. less
Jean M, Owner at BEST WESTERN Balmoral Motor Inn, responded to this review
Thank you so much for your great review. It was lovely meeting you and although only a few of us are actual family, the rest of the staff are like our family. Most have been here for up to 16 years and others have come, gone and come back since they were 15yr olds.
We are extremely lucky to have such caring staff. We all really care about our guests comfort and their loyalty to the brand. Having been a BW property for over 30 years this is also like a family to us. Again we really appreciate your kind words and do hope we will see you again in the future some time.
Jean and staff