Best Western Augusta West

452 Park West Drive, Grovetown, Georgia, 30813-3216, United States
based on 263 reviews Trip Advisor Logo
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Best Western Augusta West

Experience it all - historical sites, green golf courses, cultural adventures, outdoor thrills and exciting local events within the Augusta, Evans and Grovetown area. For business travelers, the area offers Amazon, John Deere & Company, GIW Industrie show more

Pets not accepted
Check-in & Check out15:00:00 | 10:00:00
452 Park West Drive, Grovetown, Georgia, 30813-3216, United States

Reviews of Best Western Augusta West

Traveller Overview:
4.0 Rating: 263 reviews
Excellent 51%
Very Good 28%
Average 11%
Poor 3%
Terrible 5%
Rating

jb0ykin, wrote review 03/06/2021

Breakfast stops when the food runs out

I was using my rewards points for this stay, the hotel is not updated front desk was rude, and breakfast was over early when the waffle batter was out. Front desk informed me that it was to close to... more

Owner Response
Best Bay, General Manager at Best Western Augusta West, responded to this review
Thank you for being a Best Western rewards member, we appreciate your business and are saddened to read of the issue you experienced. Rest assured that we have shared your comments with our team, and they too were saddened to read that you were unhappy. We do appreciate you bringing this to our attention as we rely on guests such as yourself when we have fallen short. We do hope that you will give us another try in the future.
Rating

mariavargascorrea64, wrote review 27/04/2021

Super exelent

Super exelent staff exelent breastfast exelent room very clean exelent I would stay again in this hotel n I will recommended to my friends n family breastfeed was so so good planning in come back with... more

Owner Response
Best Bay, General Manager at Best Western Augusta West, responded to this review
Thank you for the 5 star review! We are pleased that you found our staff, breakfast and accommodations to be excellent. We look forward to seeing you again soon!
Rating

shawonadent, wrote review 01/04/2021

Scammers

They like to charge your card twice and won't give your money back never get what I stay at this hotel the black lady was very nice during check-in but Carol is the one who doubled charge my card and ... more

Owner Response
Best Bay, General Manager at Best Western Augusta West, responded to this review
Dear shawonadent, Thank you for your recent stay, we have researched your reservation and have issued a refunded to your credit card with the amount that you were mistakenly overcharged. We appreciate you bringing this to our attention and can assure you this was an error and is not a common practice for our hotel. We do hope that you will stay with us in the future.
Rating

walden380, wrote review 20/03/2021

Very pleasant stay.

The Best Western was clean, modern, and a very good value. We considered a less expensive option but were very glad we chose this property. Staff was great and very polite. Breakfast was a little l... more

Owner Response
Best Bay, General Manager at Best Western Augusta West, responded to this review
Thank you for choosing Best Western Augusta West, we appreciate your business and are pleased that you found our hotel to be clean, modern and at a good value. We look forward to seeing you again in the future!
Rating

lovetotravel649, wrote review 23/02/2021

A great hotel with plenty of dinner options close by.

I stayed at this hotel because of its proximity to the business that I was visiting the following day. It is convenient to the highway and close to several restaurants. The hotel receptionist also s... more

Owner Response
Best Bay, General Manager at Best Western Augusta West, responded to this review
Dear Lovetotravel649, We are so happy to hear about your wonderful experience with us! We can't wait to welcome you back to the Augusta area again soon! Looking forward to seeing you again, Christi Cowart