Best Western Auburndale Inn & Suites

1008 US Highway 92 W, Auburndale, Florida, 33823-9585, United States
based on 577 reviews Trip Advisor Logo
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Best Western Auburndale Inn & Suites

Get ready for the vacation of a lifetime at our Auburndale hotel, where the excitement of LEGOLAND Florida is just a short drive away. Catch a game at the Lake Myrtle Sports Complex, which is minutes from our Auburndale hotel. Hotels in Auburndale ar show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1008 US Highway 92 W, Auburndale, Florida, 33823-9585, United States

Reviews of Best Western Auburndale Inn & Suites

Traveller Overview:
4.0 Rating: 577 reviews
Excellent 52%
Very Good 27%
Average 10%
Poor 3%
Terrible 5%
Rating

Sauls69Autumn, wrote review 27/03/2021

Great hotel

This is the best hotel I've ever stayed at. I could not have asked for better service than what they have given me the rooms were very clean very helpful in helping me check in and check out breakfast... more

Owner Response
Jennifer Mendez, General Manager at Best Western Auburndale Inn & Suites, responded to this review
I am so pleased that we exceeded your expectations here during your stay. Our team prides themselves on excellent guest service and accommodations I am happy to hear that you were able to enjoy that.
Rating

angm902021, wrote review 23/03/2021

Great customer service, poor ambiance

Sketchy people hanging around hotel, dirty and very smelly mold non smoking area smelled like an ash tray we all got congested for those 2 nights only, we did not shower tub and curtains had stains, ... more

Owner Response
Jennifer Mendez, General Manager at Best Western Auburndale Inn & Suites, responded to this review
Thank you for your feedback during your most recent stay at our hotel. We are committed to providing everyone an exceptional customer service experience and I apologize if you didn’t feel that way during your stay
Rating

Kevla24, wrote review 22/03/2021

Dirty

Dirty is an understatement. Will NOT stay here again. Shower/bathroom dirty. Every counter and table dusty. Trash hadn’t been removed from previous person using room. Staff had bad attitude specially ... more

Owner Response
Jennifer Mendez, General Manager at Best Western Auburndale Inn & Suites, responded to this review
Please let me apologize again for the issues that you encountered during your stay. I would like to thank you for bringing it to our attention while you were here so that we could correct it immediately
Rating

jenester1, wrote review 19/03/2021

Would not recommend

The carpet was disgusting- it needs to be cleaned. The sofa and chair both had stains on them, so we didn’t even want to sit on them. The sofa bed was so unbelievably uncomfortable that even my youn... more

Owner Response
Jennifer Mendez, General Manager at Best Western Auburndale Inn & Suites, responded to this review
It is truly disappointing to know that your stay at our establishment was less than satisfying. This is certainly not the experience we wanted you to have. Please know that it is our intention to follow up with the issues you encountered during your stay. Please know that this is certainly not the experience we wanted you to have and hope you will give us another opportunity to provide a more than satisfying stay.
Rating

Kpc711, wrote review 18/03/2021

Nice stay

Very nice place very friendly staff. I couldn’t believe how clean everything was. Hats off to the staff expo ally the cleaning staff. Mrs Barrett is doing a wonderful job. I’d recommend this place to ... more

Owner Response
Jennifer Mendez, General Manager at Best Western Auburndale Inn & Suites, responded to this review
I am so pleased that we exceeded your expectations here during your stay. Our team prides itself on excellent guest service and accommodations I am happy to hear that you were able to enjoy that.