NCAA Golf Regionals at Saugahatchee Country Club
Chose hotel because of proximity to tournament and strong reviews. In our experience, the hotel was overrated. While the hotel has been updated, it still looks old in the lobby and breakfast area. ... more
Chose hotel because of proximity to tournament and strong reviews. In our experience, the hotel was overrated. While the hotel has been updated, it still looks old in the lobby and breakfast area. The room was better, however, the desk chair had seriously deteriorated synthetic leather (i.e., would not have been claimed if sitting on the curb). The hotel has no security on the outside hotel side door to prevent unauthorized access. The shampoo dispenser was empty in the shower; not a welcome surprise during the shower. Employees were friendly. Hotel was adequate, but I would not stay here again. less
Anil01107, General Manager at Best Western Auburn/Opelika Inn, responded to this review
Thank you for taking the time to write this review. I apologize your stay with was not as you should expect from us. The lobby will soon be renovated with new furniture. The doors are locked locked at night and reopened in the morning. I will definitely make sure the dispensers are checked, they should never be empty.
It is my hope you reconsider and stay with us. If so please ask for me and I will personally take care of your reservation.