Best Western Au Trocadero

I was there last week altough i read a review about rooms with no AC i still booked it because i thought maybe it was just a little incident and the AC probably went down but please listen this is the truth the hotel was aware that i was checking in late around midnight i was stopping in Paris for just one day ..but when i made it to the room with my sister there was no AC i called the front there who told me that the AC was not working and there was a small fan on the desk it was 90 degrees hot outside I could not believe it the fan was not even a fan no air was coming out of it , it was so small .. we could not sleep and around 6 AM we went down for the front desk to leave but instead they asked me for more money they did not even speak about the AC and i just received a note from them stating that there is an issue with getting my money from the bank and i needed to pay them again $ 130 ?? this is ridiculous and they also tried to get money from my account without my consent ..please read the reviews i believe some of the rooms probably have AC but some does not I was one of the victim please do not be one ... PLEASE AWARE THAT THE AC ISSUE IS REAL... less

Location, location, location is all that matters in a short trip. We spent one night in Paris and visited Giverny the next day. During our stay we were able to visit the Louvre, it's gardens and the Eiffel tower. The hotel location was key to allow us time to do it all. It took us 25 minutes to walk to the tower with 2 young kids (4 and 6 years old). A taxi ride to the Louvre costs no more than EUR 10.00. The hotel is clean, breakfast was fine and staff was really nice. It's a family friendly hotel. We were lucky to get the room #42 with an amazing view to the Eiffel tower. My kids were thrilled to watch the tower lit up at night from their room's window, in their jammies just before going to bed. I just can't give it a five starts because their AC was down. Luckily we had a mild weather and we could sleep comfortably with the windows opened. However, I would likely rate them with a "zero star" if that had happened during a warmer day. less

Second time I have stayed at this Hotel. I have enjoyed the location and this hotel. nice cafes and Metro twenty feet away. The Eiffel Tower is right in front of you. Staff is very friendly and helpful. Busy square can walk across the river to the Eiffel Tower less

I booked single room 55 for 4 nights. I arrived after Paris had experienced some extremely hot weather. On check-in I was advised by a nice receptionist Christine that the entire hotels Air Conditioning had broken down. I suspect it has actually been broken for a while. As a gesture they offered me free breakfast, I used the breakfast on the first morning and it was very ordinary, in a very small room. Only one hot choice, a dried up powdered scrambled egg, I did not use it again. These old Paris hotels are built to retain heat, and this one did. I had a terrible sleep, I was given a very small fan/heater, but the fan was ineffective. The room fridge also appeared not to work, the drinks were not cold. I was told I could obtain ice from reception to cool my drinks, but one of the night staff, Brice, was less than friendly when I asked him for ice, my request appeared to bother him, and his body language made me feel unwelcome. The room itself was just OK, a number of the bed head lamps and plugs had come away from the base, pretty unsafe. The saving grace is this hotel is in a perfect spot for the Eiffel Tower, the Trocadero viewing area is just across the road, and the Paris Metro Trocadero station is 2 minutes away. I feel in fairness the hotel should have advised me prior to arriving that the A/C was broken. Would I stay again, sadly no. less

The A/C wasn't working in their heat wave and they were even going to mention it. Lied to us when we asked about it. We ended up leaving and staying at a way better hotel with A/C and honest staff. I'm sure its a nice place if it isnt hot and you don't need anything less