Best Western Atlantic Hotel

We stayed here last night on a visit to Chelmsford for a party, have to say the bed was excellent big and comfy, handy for town centre too. Missed breakfast so can’t comment on it. Chelmsford is a very nice city. less

The room was lovely, nicely decorated, very clean, great size tv, massive bed! The shower was wonderful. I also like the way the corridors were decorated, and the staff were generally quite friendly. Bit of a downfall was that we had to pay £50 holding fee for the room. I was here on business so not expecting to pay anything as it was paid in advice, but obviously paid happily. I do understand the need for this policy, however I do not feel it is fair that we weren't told in advance, there was nothing in the email confirmation about it, so one of my colleagues didn't have a card with her! So we had pay for her! Bit irritating as now my account is short and from what I can tell on these reviews, I won't get it back for 28 days. As I said, I totally understand the policy, I just feel like the guests should be better informed before they stay. Restaurant was nicely decorated with a nice atmosphere, breakfast was ok. The rooms were the high point. less

I have been staying here for best part of a year and the thing that sets it apart from other places is the staff. Everyone is so helpful and attentive. Ashley and Myriam on reception are great. Rosita, Marta, Amina and Adam in the restaurant are so good. Even the staff in the kitchen are fantastic (Andrea). The rooms are good and the location is fantastic for access to the city centre. I have tried a number of hotels in Chelmsford but always stay here if I can. Oh, by the way the food in the restaurant is awesome, especially the seafood dishes. less

Lovely hotel that is well placed for Chelmsford city centre with ample parking, with free use of the Absolute gym next door which is excellent. The hotel is well run with competent and attentive staff. The food offerings are very good and offer good value for money, breakfast is of a very good standard. The rooms are a good size, very clean and very well appointed, large flat screen tv, coffee machine, iron etc. Thank you I will be returning when in Chelmsford. less

The restaraunt staff are some of the nicest ive come accross and i travel for business weekly. Great authentic food cooked to order by cheerful chefs who sing as they cook. Top manager too. Very helpful and will go out of his way to make sure your stay is enjoyable. less