Best Western Atlantic Hotel

Stayed for 3 nights. I originally booked this hotel back in January via booking. Com So I just telephoned last week to check arrangements, foom ground floor etc.. I spoke to Irayna and so helpful she even saved me £60 By booking direct WITH BW online and cancelling the other booking, for exactly the same etc. Great staff nothing too much trouble, huge beds, massive tv Very modern sparking clean Superb hotel good value for money. The parking is free too which is fantastic. Super place to stay. Staff are all doing a marvellous job, well done Atlantic. less

My company manufacturers PPE and core equipment for first responders. Our work required us to stay and work from the hotel long term - almost a full month. The Best Western Atlantic could not have been a better choice for my stay. They put me in the suite so I had enough room to live and work from "home" and it was a delight. Clean, comfortable, and quiet. Hotel staff made me feel like a true guest, anticipating my needs and graciously helping without fuss. Iryna went out of her way to make us productive and feel welcome. Silverware and plates were always offered and collected for our meals, sheets and bedding were exchanged regularly. Toni and Shane were also extremely helpful making sure my stay was comfortable and clean. Toni helped with my personal laundry as well as kept us well stocked in consumables (tea coffee milk, etc.) All around, each were friendly, kind, caring and helpful in a way that allowed my long term stay to be a valuable success. less

This is one of the better Best Western hotels I’ve stayed in Modern feeling throughout the public areas and large spacious clean comfortable bedrooms. Parking bang outside the hotel and at no cost Reception staff very friendly and pleasant No other services open when I visited because of Covid. But there is an excellent Chinese takeaway opposite the hotel which i would highly recommend for your evening meal. less

I stayed recently for 2 nights at The Atlantic because I was away on business. I didn't know what it would be like however as soon as I arrived I had a very warm welcome from Toni. She was very helpful. My room was very warm and clean. What I particularly liked was the fact I had a radiator which I could switch on and off - such bliss to have the heating I want rather what is dictated by the hotel! Plenty of teabags, coffee and milk. In some hotels now, you are limited to 2 teabags and 2 coffee pouches! Also, there were a couple of biscuits and a bottle of still water each day. It also has a free car park - fantastic given how close the hotel is to the main city centre. I didn't have time to have breakfast so don't know what the restaurant was like - however the menu for breakfast and dinner looked very enticing. Toni gave me great directions for a walk into Chelmsford city centre itself - less than 10 minutes walk away. The city is pedestrianised as well so lovely to walk around after a day's walk. Eleanor was brilliant the next morning when I was checking out as I wanted to leave my luggage at the hotel to pick up later on after my day of work. I cannot praise Toni and Eleanor enough for their brilliant service - they are truly an asset not just to The Atlantic Hotel, but also to the whole Best Western brand. Thanks to you both and look forward to seeing you again when I stay at the hotel again. less

A lovely clean and comfortable hotel. Shortly after checking out my friend had a nasty fall on the street opposite, so we returned to the hotel. Eleanor on reception came to our assistance. She administered first aid and helped me get my friend to hospital. She showed amazing kindness and compassion and I cannot thank her enough. Truely amazing customer service. less