Best Western Atlantic Hotel

Having stayed in Best Western before for business I was feeling at ease at placing my booking. Unfortunately this wasn't up to the standard of others. Some of the staff were very pleasant and friendly, some were not. The walls were stained and dirty in the room. The constant banging of doors was a constant unfortunate noise. They had an Italian restaurant with room service yet no pizza! When working late you just want something easy to eat... I ended up ordering from Just Eat. It really wasn't worth the cost compared to other Best Westerns... Should of booked a Travelodge - cheaper but same value that I stayed! less

Good location just a short walk from the high street etc. Nicely presented bar & restaurant areas, friendly helpful front desk. Competent, polite bar & waiting staff. Good buffet style breakfast full English & continental selections. Expect around £100 a night for a family room with breakfast. Free parking. less

We stayed overnight here as my cousins 30th was just down the road. From the outside the hotel doesn't look the best, more like an old people's home but don't let that put you off. Checking in was nice and the reception was welcoming. The hotel looks to have had a lot of money spent on the inside: the room had a massive bed and sky tv with a 40" Samsung tv and an air con unit if you need it. It's decorated very modern, with neutral tones and a splash of colour from canvases on the walls. We didn't opt for the breakfast as McDonald is just down the road and we weren't fussy. Definitely a great place to stay even if it's just for one night. The only reason I'm not giving 5 stars is because we didn't have the breakfast (and this may or may not bring the rating up or down) and the carpet did have some stains. Get booked in! less

Had to book a suite as no standard rooms available. Hottest day of the year and the suite has no air conditioning. Staff provided a small fan. The king bed is two singles pushed together. Attitude of manager is awful. Value for money poor. Avoid. less

Spent four nights here with a group of friends and throughly enjoyed it. Hotel exterior has you fearing the worst but once you enter you are greeted by very pleasant, modern decor and very attentive staff. Has a lovely bar/restaurant area and the staff are all great. Food was good in the restaurant and the bar prices were about what you'd expect without being extortionate. On arrival we enquired about an early breakfast on the two weekend days as our group needed to be out early (breakfast is served from 6:30 on weekdays but 8am on weekends). We were told that this wouldn't be a problem but when we tried to confirm things that evening with the night porter he told us in no uncertain terms that he could "guarantee" this wouldn't be possible! We tried to explain we'd already discussed with the receptionist but he was adamant it couldn't be done! However we spoke to the daytime staff the following day and they sorted it out for us no problem. This is my only gripe about our stay - the night porter could have been a little more willing to listen rather than just refusing our request outright. The rest of our stay was, however, faultless, and as has already been written by another member of our group, we did test the staff's patience once or twice and they were very good. Would happily stay there again. less