More like a 2nd rate MOTEL than a hotel.
25/02/2015 Stella P, Bristol, United Kingdom
On arrival at the Atlantic, the outside looks very dated and if not looking carefully you would drive right past it. It looks like an old office building, hardly any indication it's a hotel. The... more
On arrival at the Atlantic, the outside looks very dated and if not looking carefully you would drive right past it. It looks like an old office building, hardly any indication it's a hotel. The foyer is lacking any sort of welcome and the stairs up to the first floor are worn and scuffed which makes them look dirty, the carpet on the landing is worn and grubby. My husband and I were not getting a good first impression. The room was clean, with a large comfortable bed. The time it took to run a warm bath was over 20 minutes as the water just dribbles out of the hot tap but gushes out of the cold. I ran a bath using the hot tap only as the water wasn't that hot. I dread to think what it would be like at busy times. Dont be put in room 245 if you enjoy a soak in a bath.
We arrived on Saturday afternoon having driven from Somerset. We unpacked and decided to go for a drink in the bar lounge. Again we were disappointed, the bar, which is a seated area off the main dining room was closed. So despite it being a very cold day and not wanting to go out of the hotel we ended up walking into Chelmsford for a drink.
The saving grace for the hotel is the food in the restaurant. We ate in Sapori Italiano Restaurant on the Saturday night. The food was delicious, just a pity that the dining room was a part of the restaurants main dining room and was as impersonal and lacking atmosphere as the rest of the hotel. Although the breakfast wasn't buffet style, we enjoyed it and there was plenty to eat.
We have stayed in Best Western Hotels before and we rate this one as the bottom of the pile. It's a real pity as this hotel is ideally placed for Chelmsford centre. We would stay again but only because of location. This hotel is more like a Motel and lacks the things that make staying in a hotel fun. less