Great Stay; Despise the Disposable Plastic at Breakfast
12/05/2019 WizardIz, Minneapolis, Minnesota
I came to stay by myself, a solo female traveler, and my initial impression of the hotel was uneasiness. It was dark, the neighborhood doesn't look awesome at night, a college student was shouting wh... more
I came to stay by myself, a solo female traveler, and my initial impression of the hotel was uneasiness. It was dark, the neighborhood doesn't look awesome at night, a college student was shouting while driving by, and the hotel doesn't look particularly appealing from the outside. I considered walking in and telling the front desk to cancel my room for the night.
Only, I walked in, and the lobby is beautiful. It is clean and well-done, and it is stark contrast to the outside of the building. Add to that, the young man at the front desk was incredible. He was friendly and helpful. I asked him a number of questions that he was happy to answer and gave me the best information to maximize my stay.
I then went up to my room in the tower and was even more pleased. The room was clean and new and incredibly comfortable. It was graduation weekend so there were many guests staying and I didn't hear anyone either night of my visit.
My criticism is that at breakfast all plates and utensils were disposable. Not only that, there was no options to recycle the utensils or plate afterward - it all went in the trash. In 2019 there is no reason a large hotel chain can't choose biodegradable/recyclable materials or re-usable dishes. Putting the "choose green" tag on the bed to help the environment by not wasting water and detergent is downright insulting when this same hotel chain can't make an environmentally friendly decision for themselves. less