Wouldn’t be my first choice if there’s a next time.
28/11/2018 963melissan, Chiefland, Florida
The entrance to this location is a little weird. You drive in and go down in a hole. The parking isn’t ideal for a single female or younger people. You can’t park in the front of the motel. Depending ... more
The entrance to this location is a little weird. You drive in and go down in a hole. The parking isn’t ideal for a single female or younger people. You can’t park in the front of the motel. Depending on what time you arrive for your stay you may park along the side of the motel or in the very back. You have rooms that you enter from the outside or rooms that can be entered from the inside of the motel. On my stay I had a room on the inside of the motel. I had to park around the side and walk back up the hill to enter the motel. Good thing it wasn't raining! Not ideal at all.
Room - ok
Breakfast – well.
When we got ready to check out the next morning there was someone else standing there waiting to check out. No one behind the desk. We waited and waited, no one. Finally, we looked up the number and called the front desk. A guy showed up but made no apologies for keeping anyone waiting.
The motel sent an email asking me to review my stay. After my review I received an email from the General Manager, Liz Moore. Part of her response was: Because we did not provide you with the service you deserve, we did not charge you for the night of 8/17/18. Then if I need further assistance to call her and she left a number. I still HAVE NOT received that call back! Best Western DID charge me for the room, also! Still waiting on my money back. I guess that’s the way it works. Send you an email like they’re going to take care of things, but they never do. less
BWAthensGM, Manager at Best Western Athens, responded to this review
Hi Ms. Noles,
I just followed up with you via email, we are showing on our end that we did not charge you for your stay on 8/17. Look forward to hearing from you.