Dawgs Win, Best Western Athens Loses
24/09/2017 Robert C, Plano, Texas, USA
Unfortunately, we have had issues with our stay this weekend at Best Western Athens. We were assigned room 221. It is part of the motor lodge that is the current BWA. They are developing a tower with... more
Unfortunately, we have had issues with our stay this weekend at Best Western Athens. We were assigned room 221. It is part of the motor lodge that is the current BWA. They are developing a tower with an additional 30 - 50 rooms slated to open early next year. Well the old place's A/C was off upon entering 221. There was no on/off switch and the unit looked warn out. I called the desk and they attempted to talk me through but it was obvious that 221's unit was not standard. The staff said they would come right over. Well we left for Friday night dinner. Upon our return, the A/C was still not running and the room was sweltering following a 95 degree day. Needed to call the front desk again. This time a person came right over and needed to crawl on the floor and reach his arm under the unit and re-trip the fuse. It has worked since. Tonight, the room was shorted towels and the staff disposed of the shampoo and conditioner and soaps without replacing them. Right now my wife is walking around the corner to get towels, soap and shampoo. But, we do have toilet paper!
The room is actually not bad and the design is fine. If it weren't for the blunders, I would be assigning 4 Circles. Because I have had to be housekeeper and maintenance attendant on this trip the hotel is demoted to 2 Circles and I even contemplated a 1 Circle review.
By the way, Game Day rates are over $400/night for a motel of probably $70 value ordinarily. less