Best Western Astor Metropole Hotel & Apartments

Despite me mistakenly booking my accommodation on the wrong date I was not charged for the extra night my room was booked out. The staff were very understanding and management were happy to except my mistake. The rooms very clean and in good condition. I have stayed with this motel a few times over the years and I have never been disappointed. less

This somewhat 'dated' hotel has very large rooms and is conveniently located to Brisbane's CBD, tourist attractions and dining options. Staff were very friendly and helpful and the breakfast each morning was also very good. We were mostly happy and very comfortable in our first room, however when the shower head came off one morning the staff decided to change our room (as a plumber was not available). The second room was much smaller and there was a persistent smell of a blocked drain despite the staff pouring something down the drain. We spent our remaining time covering the drain with a bath mat to ameliorate the smell and felt we had been 'downgraded' in terms of the room and also had the inconvenience of the move. Perhaps a better solution would have been for staff to swap the shower heads...? Apart from this isolated incident, we could recommend it as comfortable and convenient. less

Glass on 9th floor balcony broken No body wash, water pressure wasn’t even worth having a shower States no smoking but smelt terribly I booked for myself and my 2 children, we got a room with two single beds less

Friendly, fast checkin. Staff were happy to resolve issues immediately. Very quiet considering location. Excellent breakfast, just have to request bacon :) Parking is well priced and safe. will stay again less

Fantastic place to stay. Good location, short walk to centre of Brisbane, free council bus transport available from just close by, clean rooms, friendly helpful staff, off street car parking, great place to stay if you are in Brisbane for hospital or dr appointments at private hospitals etc. less