Best Western Astor Metropole Hotel & Apartments

Stayed one night and found it a good size and quiet unit, the bed was comfy and the spa bath was very welcomed. There was a couple of things that needed attention eg: some light globes need to be changed and the so called tv/compendium did not work nor did the 2 so called movie channels and the internet did not work when I tried to log on it said slow connection then no connection, but over all good for the price. less

This was the dirtiest hotel I’ve stayed in, the sheets didn’t look well laundered and neither did the pillow or mattress protectors, the curtains above the bed on the Mai. Window were filthy, the bathroom tap was wonky and when you turned it on water went over the edge of the basin. The only redeeming feature was the location, a walk downhill into the city or to Roma Strrenparklands less

Please see the pictures attached ! I’m my opinion this old complex is on the market for demolition. The fixtures & fittings are all original ! Regardless, the cleanliness & lack of commitment , especially from the house keeping staff is deplorable. A Backpacker would be a better choice. less

The staff were amazing, the location is fantastic and the service is the next level! Highly recommended. The flexibility of the staff members and their understanding of the times we are living in is appreciable. Due to Covid-19 restrictions we had to reschedule and the staff were extremely friendly and approachable. Extremely Satisfied! less

I will start out by saying it's in a great location and moderately priced. It's got spacious rooms and does the job ok. So sorry to say my experience was dampened by all the little things I found while I was here for 3 nights. A hair on the bathroom basin (black, long), stains on the curtains, and even a scrunched up bit of tissue I saw under the couch while doing my Pilates. These things are easily missed I guess but I had to wonder what else they didn't clean or sanitise that well. Microwave rusted inside and the curtains didn't really close properly so the light came in. Perhaps have a word to the cleaners? less