This Best Western has a hotel component and an apartment component to it. I stayed in an apartment room. The room was big with a balcony, however it was a bit dated (as stated in some of the tripadvisor reviews I read before making a booking). When I made the booking, the hotel rooms were the same price as the apartment rooms, so I chose the apartment rooms, as it was more reasonably priced.
The hotel had no free wifi. The room had a kitchenette fully equipped with cooking and kitchenware – great for people that want to prepare meals. It also had a washing machine in the bathroom, which I made good use of.
The toiletries were in dispensers, and the toilet seat seriously needs replacing. At first I thought the toilet seat was extremely dirty, however with a closer look, the plastic was peeling off. This alone made me deduct one star off the overall rating.
Apart from this, the cleaners replaced some towels and not all on some days; then on another day, they did not take the dirty towels away, which reception had to arrange for this to happen. Also, on the first day, I found hair on the bed runner.
Despite this, there is a 24-hour reception, which was good, as I needed to check out really early in the morning. The location is good and the place was quiet. It is located in Spring Hill, just next to Brisbane CBD. As it name suggests, it is up on a hill. I didn’t know this at first, so I had to push my luggage up the hill on the first night after getting off the bus at King George Square. You can also go there from Central Station (where you can catch the AirTrain to and from the Brisbane Airport). However, you will still need to walk up that steep hill.
On the last day I stayed here, I worked out that there was a free Spring Hill loop bus (Bus route 30) that you can catch on Queens Street, then get off at corner Upper Edward Street and Wickham Terrace. It is two minute walk to the hotel/apartment. less