Won't stay again.
11/06/2017 BruceandLorrie, Tweed Heads, Australia
When you enter the foyer, you think oh wow..lovely. However, got to our room and the first thing we noticed was a badly cracked window and the toaster oven was missing Only one bath towel so called ... more
When you enter the foyer, you think oh wow..lovely. However, got to our room and the first thing we noticed was a badly cracked window and the toaster oven was missing Only one bath towel so called reception and had another towel sent up. In the meantime we noticed you couldn't close the sliding bathroom door as the top runner was hanging off the door frame. Requested another room. Got to that room, the fridge was turned on at the power point but wasn't cool and there was no control knob in the fridge to adjust it. Called reception, didn't mention the missing control knob but a man arrived with a control knob in his hand for the fridge!! Two chairs on the balcony but no table, no plug for kitchen sink or the hand basin. Bathroom very tired. Climb into bed at about 10.30 that night, my husband jumped out saying the bed was wet. Yes it was. Due to the late hour we didn't want to change our room again but had to double fold a blanket over the bottom sheet to sleep on it. Whilst it was wet, it wasn't smelly. When I lifted the sheet to further investigate there was a long black hair under the sheet which was funny as I had read another review about black hair in the rooms. When we mentioned the issues to reception on checking out, the response was simply "sorry about that". On a better note, the room was spacious and the meal in the restaurant was very nice. less