Best Western Aspen Hotel

2900 S 68th Street, Fort Smith, Arkansas, 72903-4000, United States
based on 183 reviews Trip Advisor Logo
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Best Western Aspen Hotel

The newly renovated Best Western Aspen Hotel located just off I-540 in Fort Smith is both conveniently and centrally located. The Fort Smith Regional Airport is only minutes away. You are also within walking distance of some popular national chain r show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Aspen Hotel

Traveller Overview:
4.0 Rating: 183 reviews
Excellent 45%
Very Good 32%
Average 14%
Poor 4%
Terrible 2%
Rating

sbenjamincox2, wrote review 03/01/2020

Business trip

I stay at a best western in ohio and Arkansas both places were top of the line. When I need to go to anymore trips I will be staying at a best western I am very pleased with all the services they pro... more

Owner Response
amandagR7736LW, Owner at Best Western Aspen Hotel, responded to this review
Thank you for your stay at Best Western Aspen in Fort Smith Arkansas. We work hard for our guest and love to see when we’ve made your stay memorable. Thank you for taking the time out to do the review to help us become better. We use the review to know what our guest is looking for and to see where we need improvement. Amanda Grant & Staff
Rating

Nick R, wrote review 10/12/2019

Disappointing

I struggle when I write a review when the experience just isn't up to par. I am tempering what I say so my miserable drive doesn't influence the outcome. I have waited a few weeks in order to insure... more

Owner Response
amandagR7736LW, Owner at Best Western Aspen Hotel, responded to this review
Thank you for your stay at Best Western Aspen in Fort Smith Arkansas. We work hard for our guest and love to see when we’ve made your stay memorable. Thank you for taking the time out to do the review to help us become better. We use the review to know what our guest is looking for and to see where we need improvement. Amanda Grant & Staff
Rating

C141Nav, wrote review 28/10/2019

Friendly staff, but less than competent or maybe it was....

...lack of training or maybe it was failing to properly empower employees. In any case it was my worst experience with a hotel in over 20 years. My wife & I checked into the BW Aspen on Friday aftern... more

Owner Response
amandagR7736LW, Owner at Best Western Aspen Hotel, responded to this review
Thank you for your stay at Best Western Aspen in Fort Smith Arkansas. We work hard for our guest and love to see when we’ve made your stay memorable. Thank you for taking the time out to do the review to help us become better. We use the review to know what our guest is looking for and to see where we need improvement. Amanda Grant & Staff
Rating

Gale M, wrote review 22/10/2019

Terrible breakfast and noisy occupants

They did not replenish the breakfast foods and when we asked the lady made excuses. Several people were complaining and she brought out a couple more biscuits, but didn’t replenish the eggs or toast o... more

Owner Response
amandagR7736LW, Owner at Best Western Aspen Hotel, responded to this review
Thank you for your stay at Best Western Aspen in Fort Smith Arkansas. We work hard for our guest and love to see when we’ve made your stay memorable. Thank you for taking the time out to do the review to help us become better. We use the review to know what our guest is looking for and to see where we need improvement. Amanda Grant & Staff
Rating

Richard B, wrote review 03/10/2019

Could have been better for a Best Western

First of all you get a good price and without our experience I would have rated the hotel higher. We were checked in by a friendly and courteous lady. When we got into our room there was a cart from ... more

Owner Response
amandagR7736LW, Owner at Best Western Aspen Hotel, responded to this review
Thank you for your stay at Best Western Aspen in Fort Smith Arkansas. We work hard for our guest and love to see when we’ve made your stay memorable. Thank you for taking the time out to do the review to help us become better. We use the review to know what our guest is looking for and to see where we need improvement. Amanda Grant & Staff