Best Western Aspen Hotel

upon entering the room i was excited so i didnt notice much, then i found the smoke alarm covered with a bandana (in a "smoke free room", the fireplace wasnt working, there was mold in the shower, the carpet was coming up, the kitchen sink was taken apart and never put back together and leaked everywhere. someone had a dog next door that barked all night. it was my birthday so "pick your battles" i just wanted a night of relaxation, but it turned into a night of being just unhappy over and over again. i spent $196 after tax when i couldve just stayed in at my clean house..... sad. less

It was really a great place to stay clean and very nice! The decor was really uplifting and bright! Closets media center were very spacious ! Unlike so many other hotels they were visitor friendly! I’d suggest this hotel to very one less

Will not come back again to this hotel or any best western if this is their standards. Room had a dirty odor and room had ants. When my family woke up the ant problem was worse. I took videos and pictures the front desk did not even care. They brushed it off and just stated it’s a known problem and that it was the time of year where they came out less

Our room was great and the fridge was cold. We were conveniently next to an external door which was handy. Breakfast was missing waffles and the only fruit available was apples. We did however wait until about 8:30 to go eat so that may have been our fault that the other fruit was all gone. It is in a very handy location with many nearby nice restaurants. less

The Best Western in Fort Smith was a great place to stay. It is very close to the freeway and has several restaurants within walking distance. The hotel was clean and the the attendants were very helpful and helpful! less