Best Western Ashoka

I had a reservation made from USA. Had a copy of my reservation documents and a copy of email from the hotel confirming the reservation. On top of this I have a copy of email welcoming me for the day of reservation. After traveling from USA and some 30Hrs later I reached the Best Western Ashoka at 10 PM. The front desk clerk did not find my reservation on his system. He called his manager and told him regarding this reservation and the documents I had presented. He did NOT care about the reservation documents and told me he did not have a room for me and find a room somewhere else. They did not even help me to find a room at another hotel. I was in a strange country and did not know what to do. No remorse from the hotel staff and no helping hands. I manage to find a hotel nearby at around 12 PM. An extremely bad experience at Best Western Ashoka less

The hotel was located center of the city.metro station also near by walk only.rooms are old but well maintained.limited selection of tv channels Telugu channels not available.All standard channels are not subscribed with dth.food is good.Mr.Thirupathi housekeeping staff his very friendly & Honesty.I forgot my watch in room but they keep safely and handed over me back. Special thanks to him.over all my stay is good. less

Hotel rooms is good well maintaine. staff are friendly and honesty...especially housekeeping team Mr.Ramana & Thirupathi they are taking special care our stay everything is fine food also good.over all stay is excellent less

perfect, will stay in the city centre , value for money. Breakfast an Dinner can be included in the room charges. Good for the Business visits. spacious parking area, with Valette parking facility, easily approachable. less

I visited this hotel with my family.Dinner is almost same all three days only change the name of vegetables.Dinner closing time is 11pm we went around 10.30pm the staff told us dinner time finish,so we had arguments with hotel staff, after they ready to give us food but they served what left in the dishes with same spoon they use for all, like they served vegetable with rice mix in it. After informing not to clean the room when we r not in the room,they entered room without our knowledge,this we know becsuse previous night we took room freshner from them and next day it disappeared from room.So we asked them about this, so they told us yes we entered your room to get that room freshner, i asked him u have only one room freshner in such big hotel? So they dont have answer for this & keep quiet. Same thing happened with my friend who also with me during this trip.He told to clean his room but wen we came from outside his room is not cleaned,blanket & bedsheets lying here n there,& important thing smoke smell is coming out from the room.When we show this to manager he has no answer only sayin sorry sorry. less