A surprisingly good hotel
02/10/2018 Ron M, Kingston, Tennessee
This motel's building are of an older design with exterior room doors and park at the door style. When I first saw this I was concerned that the overnight experience might not be too good. But, the ro... more
This motel's building are of an older design with exterior room doors and park at the door style. When I first saw this I was concerned that the overnight experience might not be too good. But, the rooms have been remodeled completely and ours was very comfortable. Our room was clean, roomy, visually attractive, and everything worked. The bed was comfortable. The breakfast had a great selection and the food was of "better than average" quality. The staff were pleasant to deal with.
A couple disadvantages: There were no elevators to 2nd floor rooms, so you have to carry luggage up stairs. The walk outside to breakfast could be an issue in bad weather. Also, the turn off of the main highway into the motel property was abrupt, and in heavy traffic you would want to have your turn signal on in advance to warn people behind you of your slowing for the turn.
The motel was about 15 minutes from the entrance to Biltmore, more or less depending on traffic. less
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your review and feedback! I’m very thrilled that your stay was excellent. We appreciate your kind words about our renovations, your guest room, our delicious breakfast buffet, and our friendly staff. Your feedback is very important as it helps to guide us continually in improving. I’m delighted to hear that we met and exceeded your expectations and that you truly enjoyed your stay. We would love to host you once again!