Best Western Asheville Tunnel Road

501 Tunnel Road, Asheville, North Carolina, 28805-1824, United States
based on 1917 reviews Trip Advisor Logo
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Best Western Asheville Tunnel Road

Welcome to the Best Western Asheville Tunnel Road!

We are taking extra precautions to ensure that we meet the guidance from the CDC and WHO on hygiene and cleaning. We have secured quality commercial grade cleaning products from our chemical
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Asheville Tunnel Road

Traveller Overview:
4.0 Rating: 1917 reviews
Excellent 50%
Very Good 32%
Average 11%
Poor 3%
Terrible 2%
Rating

178wendip, wrote review 14/07/2020

All around excellent!!!

There was absolutely NOTHING bad about this hotel!!!! I’ve stayed in some shady hotels, this one was excellent. In fact, I will be looking to stay in a Best Western when I go anywhere. I didn’t take a... more

Rating

957Michelle, wrote review 12/07/2020

Clean hotel

My sister and I traveled into the Smoky Mountains last week. We decided to stay at Best Western. The rooms were clean, and staff was very friendly and helpful. They even told us about the best local ... more

Rating

mrzjackson, wrote review 18/06/2020

Old Motel

The motel was old. There is a new Glo next door. The toilet didn't work well. The tv remote didn't work even after they changed the batteries. The room smelled stale. The hair dryer started smokin... more

Owner Response
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this review
Thank you for the review. We're sorry to hear that you experienced those issues in your first room and are glad that we were able to get you moved into a different room. We hope to welcome you back again in the future as this is not the standard experience at our property.
Rating

Fantasma17, wrote review 10/06/2020

Great Spot!!

My girlfriend and I stayed here again, with our new puppy. The staff was extremely helpful again, and even allowed us to check in early after a long road trip. The room was clean, the pool was clean... more

Owner Response
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this review
Thank you for the awesome review. We're glad that you both enjoyed your time with us, as well as your furry friend. We definitely look forward to welcoming you back into Asheville again soon!
Rating

JohnLyter, wrote review 18/05/2020

First trip since Covid.

Everyone at Best Western made us feel very comfortable about traveling and spending the night. We had questions about their new approach to guests and cleaning. All were answered confidently and we co... more

Owner Response
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this review
Thank you for the great review. We're glad you were comfortable staying with us and certainly hope to welcome you back again in the future, as Asheville has much to offer. Have a great day!