Best Western Asheville Tunnel Road

501 Tunnel Road, Asheville, North Carolina, 28805-1824, United States
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Best Western Asheville Tunnel Road

Welcome to the Best Western Asheville Tunnel Road!

We are taking extra precautions to ensure that we meet the guidance from the CDC and WHO on hygiene and cleaning. We have secured quality commercial grade cleaning products from our chemical
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
501 Tunnel Road, Asheville, North Carolina, 28805-1824, United States

Reviews of Best Western Asheville Tunnel Road

Traveller Overview:
4.0 Rating: 1946 reviews
Excellent 50%
Very Good 32%
Average 11%
Poor 3%
Terrible 3%
Rating

Paul C, wrote review 06/04/2021

Nice place

Had a great stay in Ashville. Very clean ,well stocked rooms, easy access to down town and neighborhoods. Great staff, James was particularly helpful.would stay there again, loved Ashville!!!!The Bilt... more

Owner Response
Joshua Andrews, General Manager at Best Western Asheville Tunnel Road, responded to this review
We really appreciate your wonderful review and staff compliments -- We look forward to welcoming you back to Asheville again on your next visit!
Rating

sasgal3434, wrote review 05/04/2021

Horrible Accommodations with Pets

A misleading hotel from previous reviews. If traveling with pets, avoid this place at all costs. We were placed by the utility room. It was extremely difficult to get a good night sleep with the nois... more

Owner Response
Joshua Andrews, General Manager at Best Western Asheville Tunnel Road, responded to this review
We're sorry to hear that you did not have a positive experience during your recent stay at our property. We apologize for any noise that caused you difficulty getting a good nights sleep, however our housekeeping staff do not start until 9 AM and the supply closet would be empty up until that point. Please do not hesitate to contact the front desk regarding noise complaints in the future as we will do our very best to locate the issue and solve it as soon as possible. We do have a pet fee of $20 plus tax, per dog, per night. We also have new mattresses in all of our rooms. Thank you for giving us your feedback and letting us know about your recent experience. Despite these issues we hope to welcome you back again and provide you with a superior guest experience. Stay safe!
Rating

Mary P, wrote review 30/03/2021

Excellent Stay!

The hotel was very nice, recent renovations. Room was clean, quiet and comfortable. Breakfast was modified for covid, but you can get pastries, oatmeal, yogurt and juice. Location is easy to get to... more

Owner Response
Joshua Andrews, General Manager at Best Western Asheville Tunnel Road, responded to this review
We really appreciate you letting us know about your recent stay with us. Stay safe!
Rating

710judya, wrote review 24/03/2021

Best Western in Asheville North Carolina

I only stay at Best Western motels when we travel. The Best Western in Asheville NC is a really good motel. Very clean, no perfume or cleaner smells. It had everything we needed right there. Felt like... more

Owner Response
Joshua Andrews, General Manager at Best Western Asheville Tunnel Road, responded to this review
Thank you so much for the great feedback. We're glad that you enjoyed your stay with us and look forward to welcoming you back again. Stay safe!
Rating

W133MXdannyd, wrote review 23/03/2021

Great time

We stayed at the Best Western Ashville,NC and was super impressed with the quality of sheets, towels, beds, sitting furniture and cleanliness. Staff was extremely nice and courtious. We had an awesome... more

Owner Response
Joshua Andrews, General Manager at Best Western Asheville Tunnel Road, responded to this review
Thanks for the 5-star review and wonderful staff/property compliments. We hope to welcome you back again soon. Stay safe!