Best Western ARThotel

Great location,noisy at night with about 3 bars open in the same square No air-conditioning. Small rooms but manageable. Very small toilet/bathroom. Toilet seat was a serious squeeze bigger people will struggle fit on in room 62. Public car park across the road. We found the local drunk sleeping lift of car park inside when we arrived and had to use same lift because the car park is so secured. Arrived late evening no one on reception had to call the emergebcy number less

If you need to be downtown, it's survivable. What makes the experience bad, is the staff at the reception. We came with a group, had just a little time to rest before the next point on the schedule and it took 25 minutes to get the keys to the rooms. The situation was unpleasant and didn't get any better even, if a lady showed up, who seemed to be the manager. There is no eye contact, no "hello" or "bonjour". Makes the impression of bad programmed humanoid roboters. When we arrived late evening, no welcome, no "hello" or "bonsoir" as well. Rooms are noisy, walls prezzy thin. We have been booked to this hotel and had no choice. Would definitely not recommend and absolutely not come back. less

The hotel location is excellent, but the rooms aren't anything more than two stars, the hotel building is probably one star, the lift is a shower and can only take one person with a suitcase at a time! The breakfast is abysmal so don't even bother with it (food served out of tins), the staff for the most part aren't great or friendly, except one or two that are nice, the rest are rude and useless and there's probably only one person who speaks English in the entire hotel! Overall the hotel is probably a two star at max! less

never seen such a tiny room in a hotel room, bed way too big for the room, couldnt move around at all, dirty carpet, dirty towels.... had to wait 2 hours before checking in because no one at the reception, noticed the hotel they I will arrive at 15h but reception was closed until 17h and they didnt noticed me...never ever again.. less

No parking! Park on the street and feed the meters or find a public garage somewhere- ending up in another building (see below) didn't help the situation. Staff was not much help with this. Had to move the car and feed the meters every 2 hours or every 12 - if you were lucky enough to find a 12 hour spot. Hotel reservations were messed up, the room we booked wasn't available - booked 3 months ahead!. We are used to small - it's France - but our first night was to be in a room so small we couldn't even walk around the bed! After complaining we were moved to a one bedroom apartment almost 5 blocks away. The staff were accommodating and helpful, but when you are exhausted from a full day of traveling and can't relax in the room you've booked it doesn't leave a good impression. A staff member walked with us to the apartment - we would have never found it - which was nice, but not being within the hotel facility we did not choose to walk all the way to have breakfast either morning, even though we had paid for it. Nor could we get extra amenities such as toilet paper, tissues, etc. The hotel might have been very nice, if we'd been able to stay there, but as it was, the parking and the reservation situations were a mess. We were exhausted instead of rested. Would not stay here again. less