Best Western Arizonian Inn

We had a nice room, somewhat small, but it had all the accommodations we needed. There was a mix-up on my reservation when checking in, but Byron at the front desk worked with us to give us what we needed. The staff at the morning breakfast, Marcie and Michael J. were super friendly and helpful. I would stay here again. less

The hotel extorts customers with a policy I have never seen at other hotels that costs business travelers who have their plans change quickly. They charged me for my 3rd nights stay because I didn't give them 24 hours notice. I received an email at 7am that my work had fallen through and went to check out at 8:30am a day earlier than my 3 day reservation and they insisted on making me pay for the 3rd night regardless that I wasn't staying. Most ridiculous policy I have ever encountered at any hotel and I stay at least 100 to 150 nights per year in hotels. less

I had a wonderful experience at the Best Western in Holbrook. The room was spotless, the bed was extremely comfortable, and ohhhhh, that shower felt so good! And let me tell you, the breakfast was delicious!!! Nothing but praise for this motel. less

Our first time at this Best Western. All was great until morning of checkout. When we returned from breakfast an attendent Jac started cleaning the room before we were checking out ( and before checkout time). He had handled our personal medicines, cleaned the bathroom including putting in new towels for the next guests. WE WERE NOT DONE WITH THE BATHROOM. When we reported this at checkout, the clerk was surprised because they didn't have any male staff with that job. Apparently it was a son, friend, or someone of one of the staff. Completely unacceptable in inappropriate. The desk person promised it would not happen again and would investigate. less

Holbrook was the town we chose to rest for the night before going to the petrified forest. When we first pulled into the place I was a bit concerned. It looked dated and did not have an elevator. Thankfully, the desk clerk was kind enough to give us a room in the back on the first floor. Upon opening the door to our room we were pleasantly surprised. The room had recently been renovated and done excellently. I hate rooms with room air conditioner units with shorts drapes! I want my room quiet and dark for sleeping....that is exactly what it was. The beds were comfortable, there was a table and chairs as well as a comfortable chair with ottoman. There was plenty of outlets for our electronics, a mirror in the dressing area, great water pressure in the shower. It was an outstanding room and the price was very reasonable. The free breakfast had everything you could want, eggs, ham, toast, waffles, fruit, cereal, yogurt and danish. The only short fall was the limited space for the eating area. We were very happy overall with our stay and would return. less